Hotpoint Washing Machine WMUD 962G Manual

The Hotpoint WMUD 962G is a 9kg capacity freestanding washing machine with an A+++ energy rating, featuring 1600 RPM spin speed, Direct Drive motor technology, Anti-Allergy cycle, Steam Refresh function, AquaCare system, and multiple wash programs. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Water Supply 7. Using Wash Programs 8. Special Functions 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: 9kg drum capacity, LED display, Direct Drive motor, detergent drawer, water inlet valves, drain pump, adjustable feet.

Feature	Description
Capacity	9kg laundry load
Energy Rating	A+++ (most efficient)
Spin Speed	Up to 1600 RPM
Direct Drive Motor	Quiet operation with 10-year warranty
Anti-Allergy Cycle	Eliminates 99.9% of allergens
Steam Refresh	Reduces wrinkles and odors
AquaCare System	Gentle on fabrics
Programs	15 wash programs including Cotton, Synthetic, Delicates
Delay Start	Up to 24 hours
Child Lock	Prevents program changes during operation

Installation

Unpack and remove all transit bolts. Place on level floor.

Remove transit bolts: Use spanner to remove 4 bolts at rear; keep for future moves.
Connect water supply: Attach inlet hoses to hot/cold taps (blue for cold, red for hot).
Connect drain hose: Place in standpipe or sink (max height 100cm).
Level the machine: Adjust front feet using spanner.
Plug into grounded power outlet.

WARNING! Do not install in areas with freezing temperatures. Ensure water connections are tight to prevent leaks.

First-Time Setup

Power on machine; run initial empty wash cycle.

Open water taps fully.
Add detergent: Pour 100ml of detergent into drawer compartment II.
Select program: Turn dial to "Cotton 90°C".
Press Start/Pause to begin cycle.
After completion, machine is ready for normal use.

CAUTION! Never use machine without removing transit bolts—this can cause serious damage.

Specifications

Model: WMUD 962G
Capacity: 9kg
Dimensions (HxWxD): 85cm x 60cm x 60cm
Energy Consumption: 150 kWh per year
Water Consumption: 10,000 liters per year
Spin Speed: 1600 RPM (adjustable)
Noise Level: 74 dB (wash), 76 dB (spin)
Voltage: 220-240V, 50Hz
Programs: 15 including Quick Wash, Wool, Sport
Special Features: Steam Refresh, Anti-Allergy, Delay Timer

Controls and Settings

Control Panel: Program dial, LED display, temperature button, spin speed button, option buttons.

Buttons: Start/Pause, Delay Start, Steam Refresh, Anti-Allergy, Extra Rinse, Pre-Wash, Child Lock.

Program Selection: Turn dial to desired program (Cotton, Synthetic, Delicates, etc.). Temperature: Press repeatedly to select 20°C-90°C or cold. Spin Speed: Select 400-1600 RPM or Rinse Hold. Options: Combine with programs (e.g., Extra Rinse with Cotton).

Connecting Water Supply

Hot and cold fill options. Use supplied hoses.

Ensure taps are off before connecting.
Screw hoses onto machine inlet valves (right for cold, left for hot).
Connect other ends to water taps.
Open taps slowly and check for leaks.
For cold-only connection, use both hoses on cold tap with splitter.

Tip: Check inlet filters periodically and clean if water flow reduces.

Using Wash Programs

Select appropriate program for fabric type.

Load laundry: Do not exceed 9kg.
Add detergent: Use compartments I (pre-wash), II (main wash), * (fabric softener).
Select program: Turn dial (e.g., Cotton for cottons, Synthetic for synthetics).
Adjust settings: Temperature, spin speed, options as needed.
Press Start/Pause.
At end of cycle, remove laundry promptly.

WARNING! Do not wash items contaminated with petrol, solvents, or chemicals.

Special Functions

Steam Refresh: Reduces wrinkles on lightly worn clothes (20-minute cycle). Anti-Allergy: Eliminates allergens with extra rinse and higher temperature. Delay Start: Set start time up to 24 hours in advance. Child Lock: Press and hold Steam + Anti-Allergy for 3 seconds to activate/deactivate.

Care & Cleaning

Monthly maintenance: Clean detergent drawer, door seal, and drum.

Clean drawer: Remove and rinse under warm water.
Clean seal: Wipe with damp cloth to remove lint.
Run drum clean: Use "Drum Clean" program or 90°C cotton cycle without laundry.
Check drain pump filter: Turn off machine, open filter cover, remove debris.

CAUTION! Unplug machine before cleaning filter. Never use abrasive cleaners.

Regulatory Information

CE compliant. Meets EU Ecodesign and Energy Labeling regulations. Waste electrical products must not be disposed of with household waste. Please recycle according to local regulations. For support, visit www.hotpoint.co.uk or contact 03448 113 113.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Machine won't start	Door not closed/power	Ensure door is properly closed; check power outlet; press Start/Pause.
No water intake	Taps off/hose kinked	Open water taps; straighten hoses; clean inlet filters.
Water not draining	Drain hose blocked	Check hose for kinks; clean pump filter.
Excessive vibration	Transit bolts/leveling	Ensure transit bolts removed; adjust feet to level machine.
Error codes on display	Various faults	Consult manual error code list; unplug for 5 minutes then retry.

Reset: Unplug for 5 minutes, then restart.

Service: 03448 113 113; www.hotpoint.co.uk