Hotpoint Washing Machine WMD 960 P Manual

The Hotpoint WMD 960 P is a freestanding washing machine with a 9 kg load capacity, 1600 rpm spin speed, and energy efficiency class A+++. It features multiple wash programs, a delay timer, child lock, and AquaStop leak protection. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Water & Drain 7. Using Wash Programs 8. Maintenance & Cleaning 9. Safety Features 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Control panel with rotary selector, LED display, detergent dispenser, door with safety lock, water inlet valves, drain pump filter, and adjustable feet.

Feature	Description
Load Capacity	9 kg (cotton)
Spin Speed	Up to 1600 rpm
Energy Rating	A+++
Wash Programs	15 programs including Cotton, Synthetics, Delicates, Quick Wash
Delay Timer	Up to 24 hours
Child Lock	Prevents accidental program changes
AquaStop	Leak protection system
Display	LED with time remaining, cycle stage, and error codes
Door	Reversible, with safety lock and wide opening
Dimensions (HxWxD)	85 x 60 x 60 cm

Installation

Unpack and remove transit bolts. Place on level, solid floor.

Remove transit bolts: Use spanner to remove 4 bolts at rear; keep for future moves.
Adjust feet: Turn feet to level machine; use spirit level.
Connect water inlet: Attach hot and cold hoses to taps; ensure washers are fitted.
Connect drain hose: Place in standpipe or sink; secure with hook if provided.
Plug into grounded power outlet.

WARNING! Do not install in wet areas. Ensure transit bolts are removed before use to prevent damage.

First-Time Setup

Before first wash, run a maintenance cycle.

Check installation: Ensure hoses are secure and machine is level.
Power on: Plug in and press POWER button.
Run empty wash: Select Cotton 90°C program without laundry to clean drum.
Set preferences: Use OPTIONS button to set beep volume, end signal, etc.
Load detergent: Fill compartments I (pre-wash), II (main wash), * (fabric softener).

CAUTION! Use only HE (High Efficiency) detergent to prevent excess suds.

Specifications

Model: WMD 960 P
Capacity: 9 kg
Spin Speed: 1600 rpm (adjustable)
Energy Consumption: 0.95 kWh per cycle (Cotton 60°C)
Water Consumption: 52 liters per cycle (Cotton 60°C)
Noise Level: Wash 53 dB, Spin 75 dB
Programs: 15 including Eco 40-60, Wool, Hand Wash, Spin & Drain
Special Features: Delay Start (1-24h), Extra Rinse, Speed Wash
Power Supply: 220-240V, 50Hz, 10A
Weight: 70 kg

Controls and Settings

Control Panel: POWER button, rotary program selector, START/PAUSE, OPTIONS, delay timer button, child lock button.

Program Selection: Turn knob to desired program (e.g., Cotton, Synthetics, Delicates). LED shows duration.

Options: Press OPTIONS to select Extra Rinse, Pre-wash, Speed Wash, etc. (availability depends on program).

Delay Timer: Press TIMER to set start delay (1-24 hours).

Child Lock: Press and hold CHILD LOCK for 3 seconds to activate/deactivate.

Start/Pause: Press to begin cycle; press again to pause (door locks during wash).

Connecting Water & Drain

Water Inlet: Connect hoses to hot/cold taps (if both available) or just cold. Drain: Place hose in standpipe (max height 100 cm) or sink.

Ensure taps are off before connecting hoses.
Use only supplied hoses; do not reuse old ones.
Secure drain hose to prevent slipping.
Check for leaks after first connection.

Tip: Install a drip tray if machine is on wooden floor.

Using Wash Programs

Select program based on fabric type and soil level.

Sort laundry: Separate by color and fabric.
Load machine: Do not overload; distribute evenly.
Add detergent: Use compartment II for main wash; I for pre-wash if selected.
Select program: Turn knob (e.g., Cotton 40°C for everyday cottons).
Set options: Press OPTIONS for Extra Rinse, etc.
Set delay: Press TIMER if desired.
Start: Press START/PAUSE; door locks.
Unload promptly after cycle ends to prevent wrinkles.

WARNING! Do not open door during wash; wait until unlock symbol disappears.

Maintenance & Cleaning

Regular cleaning ensures performance and longevity.

Drum: Run empty hot wash monthly with drum cleaner.
Detergent dispenser: Remove and rinse under water monthly.
Drain pump filter: Clean every 3 months: turn off, open flap, place towel, unscrew filter, remove debris.
Door seal: Wipe clean and check for objects after each cycle.
Exterior: Wipe with damp cloth; do not use abrasive cleaners.

CAUTION! Unplug before cleaning filter. Do not use harsh chemicals.

Safety Features

Child Lock: Locks controls when activated. Door Safety Lock: Door locks during wash; unlocks at end or when paused (if temperature safe). AquaStop: Shuts off water if leak detected. Overload Protection: Adjusts water and spin if load is too heavy. Imbalance Control: Reduces spin speed if load is uneven.

Regulatory Information

CE marked; complies with EU directives for safety and EMC. Manufactured by Hotpoint, a brand of Whirlpool Corporation. For support, visit www.hotpoint.eu or contact customer service at 0800 316 1444 (UK). This appliance is intended for household use only.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Machine won't start	Door not closed, power issue, child lock	Close door firmly; check plug/socket; deactivate child lock.
No water intake	Taps off, hoses kinked, filter blocked	Open taps; straighten hoses; clean inlet filters.
Water doesn't drain	Drain hose blocked, pump filter clogged	Check hose for kinks; clean pump filter.
Excessive vibration/noise	Transit bolts not removed, uneven load, floor not level	Remove transit bolts; redistribute load; level feet.
Error code on display	Various faults (e.g., E01, E10)	Consult manual error code list; unplug for 5 minutes, restart.
Leaks	Loose hoses, damaged seal	Tighten hose connections; check door seal for damage.

Reset: Unplug for 5 minutes, then restart.

Service: 0800 316 1444; www.hotpoint.eu