Hotpoint Washing Machine WMD 960 G Manual

The Hotpoint WMD 960 G is a freestanding washing machine with a 9 kg load capacity, energy efficiency class A+++, 1400 RPM spin speed, multiple wash programs including Cotton, Synthetic, Delicate, Wool, Quick Wash, and Steam Refresh, direct injection motor, LED display, delay timer, child lock, and anti-flood protection. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Water & Drain 7. Using Wash Programs 8. Special Functions 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Control panel with LED display, detergent dispenser, drum, water inlet valves, drain pump, adjustable feet, power cord.

FeatureDescription
Capacity9 kg maximum load
Spin SpeedUp to 1400 RPM
Energy RatingA+++ (most efficient)
Programs15 programs including Cotton, Eco, Quick, Delicate
MotorDirect Drive inverter motor
DisplayLED with time remaining indicator
Delay TimerUp to 24 hours
Child LockPrevents accidental program changes
Steam FunctionSteam Refresh program for reducing wrinkles
Anti-FloodAquaStop protection system

Installation

Unpack and remove transit bolts. Place on level floor.

  1. Remove transit bolts: Use spanner to remove 4 bolts at rear; keep for future moves.
  2. Adjust feet: Turn feet to level machine; use spirit level.
  3. Connect water supply: Attach inlet hoses to hot/cold taps (if applicable) and machine inlet.
  4. Connect drain hose: Place in standpipe or sink (max height 100 cm).
  5. Plug into grounded power outlet.

WARNING! Do not install in wet areas. Ensure transit bolts are removed before use to prevent damage.

First-Time Setup

Power on machine; run initial empty wash.

  1. Check connections: Ensure water taps are on and hoses secure.
  2. Select first wash: Choose "Cotton 90°C" program without laundry.
  3. Add detergent: Pour 100 ml of detergent into drum (not dispenser).
  4. Start cycle: Press START/PAUSE; let complete to clean drum.
  5. Set preferences: Use CONTROL knob and buttons to set language, sound, etc.

CAUTION! Do not load laundry during first wash. Ensure machine is level to prevent vibration.

Specifications

Controls and Settings

Control Panel: POWER button, PROGRAM SELECTOR knob, START/PAUSE, OPTION buttons (Extra Rinse, Pre-Wash, Delay), ROTATION SPEED button, TEMPERATURE button.

Display Icons: Time remaining, child lock, delay start, spin speed, temperature, options active.

Program Selection: Turn knob to desired program (e.g., Cotton, Synthetic). Options: Adjust temperature (cold to 90°C), spin speed (0 to 1400 RPM), add Extra Rinse or Pre-Wash. Delay Start: Press DELAY, then +/- to set hours (1-24). Child Lock: Press and hold CHILD LOCK for 3 seconds to enable/disable.

Connecting Water & Drain

Water Inlet: Connect hoses to taps (blue for cold, red for hot if available). Drain: Secure hose to standpipe or sink.

  1. Turn off power and water taps before connecting.
  2. Attach inlet hoses: Hand-tighten; do not overtighten.
  3. Check for leaks: Turn on taps briefly before first wash.
  4. Secure drain hose: Use hook provided; ensure no kinks.

Tip: Use only provided hoses; replace if damaged. Ensure drain hose is not submerged.

Using Wash Programs

Supports various fabrics and soil levels.

  1. Load laundry: Do not exceed 9 kg; distribute evenly.
  2. Add detergent: Use dispenser compartments I (pre-wash), II (main wash), * (softener).
  3. Select program: Turn knob (e.g., Cotton for linens, Synthetic for blends).
  4. Adjust settings: Press TEMP/SPIN to modify as needed.
  5. Start: Press START/PAUSE; display shows time remaining.
  6. Pause/change: Press START/PAUSE to stop; wait 2 minutes to open door if water level low.
  7. End of cycle: Signal sounds; remove laundry promptly to avoid wrinkles.

WARNING! Do not wash waterproof items (e.g., raincoats). Remove objects from pockets.

Special Functions

Delay Start: Set 1-24 hours. Child Lock: Locks controls during wash. Steam Refresh: Reduces wrinkles and odors (30 min cycle). Quick Wash: 30-minute cycle for lightly soiled loads. Extra Rinse: Adds rinse cycle for sensitive skin. Pre-Wash: For heavily soiled items.

Care & Cleaning

Unplug before cleaning. Wipe exterior with damp cloth. Clean detergent dispenser monthly: Remove drawer, rinse under water. Clean drum: Run "Drum Clean" program (or Cotton 90°C) monthly without laundry. Clean filter: Locate at front bottom; place towel, open cap, drain water, remove debris.

CAUTION! Do not use abrasive cleaners. Keep filter area accessible.

Regulatory Information

CE compliant; meets EU energy efficiency and safety standards. Waste electrical products must not be disposed of with household waste. Please recycle according to local regulations. For support, visit www.hotpoint.com or contact 0344 822 4224 (UK).

Troubleshooting

SymptomPossible CauseCorrective Action
Machine won't startPower/doorCheck plug; ensure door closed properly; press START/PAUSE.
No water intakeTaps/hoses/filterEnsure taps on; check hoses for kinks; clean inlet filter.
Water doesn't drainDrain hose/filterCheck hose for kinks/blockage; clean pump filter.
Excessive vibrationTransit bolts/leveling/loadEnsure transit bolts removed; level feet; redistribute laundry.
Error codes (e.g., F01)Various faultsConsult manual error code list; unplug for 5 minutes, retry.
Detergent not dispensingDrawer blockedClean dispenser drawer; use correct detergent type.

Reset: Unplug for 5 minutes, then restart.

Service: 0344 822 4224; www.hotpoint.com

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