Hotpoint Washing Machine WMD 960 A Manual

The Hotpoint WMD 960 A is a freestanding washing machine with a 9kg capacity, 1600 RPM spin speed, A+++ energy rating, and multiple wash programs including Cotton, Synthetic, Delicates, Wool, Quick Wash, and Eco cycles. It features direct injection technology, anti-vibration side walls, a delay timer, child lock, and automatic load detection. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Water & Drain 7. Using Wash Programs 8. Special Functions 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Control panel with rotary selector and digital display, detergent drawer, door with glass porthole, drain pump filter, adjustable feet, and water inlet hoses.

FeatureDescription
Capacity9kg maximum load
Spin SpeedUp to 1600 RPM
Energy RatingA+++ (most efficient)
Direct InjectionPrecision water distribution for better wash performance
Anti-VibrationStable side walls reduce noise and movement
Delay TimerProgram start delay up to 24 hours
Child LockPrevents program changes during operation
Automatic Load DetectionAdjusts water and energy usage based on load size
Quick Wash30-minute cycle for lightly soiled items
Eco 40-60Energy-saving program for 40°C and 60°C cotton washes

Installation

Unpack and inspect contents. Place on level, solid floor.

  1. Remove transit bolts: Use spanner to remove four bolts at rear; keep for future moves.
  2. Adjust feet: Turn clockwise to raise, anticlockwise to lower; ensure machine is level.
  3. Connect water supply: Attach inlet hoses to cold water tap (blue marker) and machine; hand-tighten only.
  4. Connect drain hose: Place into standpipe or sink; secure with hook if provided.
  5. Plug into grounded power outlet.

WARNING! Do not install in areas prone to freezing or direct sunlight. Ensure transit bolts are removed before use.

First-Time Setup

Power on machine; run initial empty wash.

  1. Check connections: Ensure water taps are on and drain hose is secure.
  2. Select program: Turn dial to "Cotton 90°C" without detergent.
  3. Start cycle: Press Start/Pause; let complete to clean drum.
  4. Set preferences: Use Settings button to adjust beep volume, end-of-cycle signal.

CAUTION! Do not load laundry during first empty wash. Ensure packaging materials are fully removed.

Specifications

Controls and Settings

Control Panel: Rotary program selector, digital display, Start/Pause, Option buttons (Delay, Extra Rinse, etc.).

Programs: Cotton (20°C-90°C), Synthetics, Delicates, Wool, Hand Wash, Silk, Quick Wash (30 min), Eco 40-60, Sport, Jeans, Mix, Drum Clean, Spin Only, Rinse & Spin, Drain Only.

Options: Delay Start (1-24h), Extra Rinse, Pre-Wash, Speed Wash (reduced time), Anti-Crease, Child Lock (press and hold Start/Pause for 3 seconds). Settings Menu: Beep volume, end signal, button lock.

Connecting Water & Drain

Water Inlet: Cold fill only (hose with blue collar). Drain: Hose to standpipe (max height 100cm) or sink.

  1. Turn off water tap and unplug machine before connecting.
  2. Connect hoses: Inlet to tap and machine; drain hose to waste pipe.
  3. Check for leaks: Turn on tap; inspect connections.
  4. Secure drain hose: Use hook to prevent slipping.

Tip: Do not kink or bend hoses sharply. Use only provided hoses.

Using Wash Programs

Select program based on fabric type and soil level.

  1. Load laundry: Do not exceed 9kg; distribute evenly.
  2. Add detergent: Use drawer compartments I (pre-wash), II (main wash), * (fabric softener).
  3. Select program: Turn dial to desired cycle.
  4. Set options: Press Delay, Extra Rinse, etc. as needed.
  5. Start: Press Start/Pause; display shows time remaining.
  6. Pause/change: Press Start/Pause to stop; wait for door lock to release (may take 2 minutes).
  7. End of cycle: Machine beeps; remove laundry promptly to reduce creasing.

WARNING! Do not open door during high-temperature washes; wait for cool-down. Check pockets for objects.

Special Functions

Delay Start: Set 1-24 hours delay. Child Lock: Locks controls during cycle. Automatic Load Detection: Adjusts water and time. Drum Clean: Run monthly with detergent to prevent odors.

Care & Cleaning

Unplug before cleaning. Wipe exterior with damp cloth. Clean detergent drawer monthly; remove and rinse under tap. Clean drain pump filter every 3 months; place towel underneath, open filter cover, drain water, remove debris.

CAUTION! Do not use abrasive cleaners. Keep area around filter dry.

Regulatory Information

CE marked; complies with EU directives for safety and electromagnetic compatibility. Manufactured by Hotpoint, a brand of Whirlpool Corporation. For support, visit www.hotpoint.co.uk or contact 0333 305 2265 (UK).

Troubleshooting

SymptomPossible CauseCorrective Action
Machine won't startDoor not closed/powerClose door firmly; check plug and power outlet; ensure child lock is off.
No water intakeTaps off/hose kinkedOpen water taps; straighten hoses; check for blockages.
Water not drainingDrain filter blockedClean pump filter; ensure drain hose is not kinked or too high.
Excessive vibration/noiseTransit bolts/uneven loadEnsure transit bolts removed; redistribute laundry; check machine is level.
Error codes (e.g., F01, F05)Fault detectedConsult manual error code list; unplug for 5 minutes, restart. If persists, call service.

Reset: Unplug for 5 minutes, then restart.

Service: 0333 305 2265; www.hotpoint.co.uk

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