Hotpoint Washing Machine WMAO 963 Manual

The Hotpoint WMAO 963 is a freestanding washing machine with a 9kg capacity, featuring multiple wash programs, energy efficiency class A+++, spin speed up to 1400 rpm, delay timer, child lock, and anti-flood protection. It includes a digital display, rotary program selector, and options for temperature, spin speed, and extra functions. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Water & Drain 7. Using Wash Programs 8. Special Functions 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Drum, detergent dispenser, digital display, control panel, water inlet hoses, drain hose, adjustable feet, and power cord.

FeatureDescription
Capacity9kg laundry load
Spin SpeedUp to 1400 rpm
Energy RatingA+++ (most efficient)
ProgramsCotton, Synthetics, Delicates, Quick Wash, etc.
Delay TimerUp to 24 hours
Child LockPrevents accidental program changes
Anti-FloodAutomatic water shut-off protection
DisplayDigital with time remaining, cycle info
DoorReversible for left/right opening
DimensionsStandard freestanding size

Installation

Unpack and inspect contents. Place on level, solid floor.

  1. Remove transit bolts: Use spanner to remove bolts at rear; keep for future moves.
  2. Adjust feet: Turn feet to level machine; use spirit level.
  3. Connect water inlet: Attach hoses to cold water tap (blue) and hot if applicable (red).
  4. Connect drain hose: Place in standpipe or sink; secure with hook if provided.
  5. Plug into grounded power outlet.

WARNING! Do not install in wet areas. Ensure transit bolts are removed before use to prevent damage.

First-Time Setup

Power on machine; run initial empty wash.

  1. Check connections: Ensure hoses are tight and drain is clear.
  2. Select program: Turn selector to Cotton 60°C.
  3. Add detergent: Pour 100ml of detergent into compartment II.
  4. Start: Press Start/Pause; let cycle complete to clean drum.
  5. Set preferences: Adjust default spin speed, temperature if needed via settings.

CAUTION! First use may produce slight odor; this is normal. Ensure packaging is fully removed.

Specifications

Controls and Settings

Control Panel: Rotary program selector, digital display, temperature button, spin speed button, option buttons (Delay, Prewash, Extra Rinse, etc.), Start/Pause.

Program Selector: Turn to choose wash program (Cotton, Synthetics, Delicates, Quick, Wool, etc.).

Temperature: Press repeatedly to select 20°C-90°C or cold. Spin Speed: Press to select 400-1400 rpm or No Spin. Options: Delay (1-24h), Prewash (for heavily soiled), Extra Rinse (for sensitive skin), Rapid (shorter cycle). Display: Shows time remaining, cycle stage, selected options. Child Lock: Press and hold Temp + Spin for 3 seconds to lock/unlock controls.

Connecting Water & Drain

Water Inlet: Connect hoses to taps (blue=cold, red=hot). Drain: Place hose in standpipe (max height 100cm) or sink.

  1. Ensure taps are off before connecting hoses.
  2. Use only supplied hoses; do not lengthen.
  3. Secure drain hose to prevent slipping.
  4. Check for leaks after first connection.

Tip: Install drain hose at correct height to ensure proper drainage and avoid siphoning.

Using Wash Programs

Supports various fabrics and soil levels.

  1. Load laundry: Do not exceed 9kg; distribute evenly.
  2. Add detergent: Use compartment I for prewash, II for main wash, softener symbol for conditioner.
  3. Select program: Turn selector (e.g., Cotton for cottons, Synthetics for blends).
  4. Adjust settings: Set temperature, spin speed, options as needed.
  5. Start: Press Start/Pause; door locks automatically.
  6. Pause/change: Press Start/Pause to pause; wait for door unlock signal before opening.
  7. End of cycle: Signal sounds; door unlocks after a short time.

WARNING! Do not open door during high-temperature washes; hot water/steam risk. Unbalanced load may reduce spin speed.

Special Functions

Delay Start: Set 1-24 hours to start later. Child Lock: Locks controls during cycle. Anti-Crease: Tumbles periodically after cycle to reduce wrinkles. Extra Rinse: Adds rinse for detergent residue removal. Rapid: Reduces cycle time for lightly soiled loads.

Care & Cleaning

Unplug before cleaning. Wipe exterior with damp cloth; clean detergent drawer monthly; run drum clean cycle every 30 washes.

CAUTION! Do not use abrasive cleaners; keep control panel dry. Clean filter periodically to prevent blockages.

Regulatory Information

CE marked; complies with EU directives for safety and electromagnetic compatibility. Manufactured to EN 60456 standards. For support, visit www.hotpoint.eu or contact 08448 224 224 (UK).

Troubleshooting

SymptomPossible CauseCorrective Action
Machine won't startDoor not closed/powerClose door firmly; check plug/power; ensure child lock off.
No water intakeTaps off/hose kinkedOpen taps; straighten hoses; check water pressure.
Leaking waterLoose connectionsTighten hoses; check detergent drawer seating; clean filter.
Excessive vibration/noiseTransit bolts/levelingEnsure transit bolts removed; re-level machine; redistribute load.
Poor washing resultsOverload/detergentReduce load; use correct detergent amount; select proper program.
Display shows error codeVarious faultsConsult manual error list; unplug for 5 minutes; reset.

Reset: Unplug for 5 minutes, then restart.

Service: 08448 224 224; www.hotpoint.eu

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