Hotpoint washing machine RG 964 JD UK manual

The Hotpoint RG 964 JD is a freestanding washing machine with a 9kg capacity, 1600 RPM spin speed, and energy rating A+++. It features multiple wash programs including Cotton, Synthetics, Delicates, Wool, Quick Wash, and Steam Refresh. Equipped with AquaStop leak protection, direct injection motor, LED display, delay start, and child lock. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Water & Drain 7. Using Wash Programs 8. Special Functions 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: 9kg drum, LED control panel, detergent dispenser, AquaStop hose, adjustable feet, drain pump filter.

Feature	Description
Capacity	9kg load capacity for large households
Spin Speed	Up to 1600 RPM for efficient drying
Energy Rating	A+++ for low energy consumption
AquaStop	Leak protection system with double safety
Direct Injection Motor	Quiet and durable motor with 10-year warranty
LED Display	Shows time remaining, cycle stage, and settings
Detergent Dispenser	Compartments for pre-wash, main wash, and softener
Delay Start	Timer up to 24 hours
Child Lock	Prevents accidental program changes
Quick Wash	30-minute cycle for lightly soiled loads

Installation

Unpack and remove transit bolts. Place on level floor.

Remove transit bolts: Use spanner to remove 4 bolts at rear; keep for future moves.
Connect water supply: Attach inlet hose to cold water tap (3/4”); ensure washers are fitted.
Connect drain hose: Place in standpipe or sink; use U-bend hook if provided.
Level the machine: Adjust front feet; use spirit level to ensure machine is horizontal.
Plug into grounded socket.

WARNING! Do not install in areas below 0°C. Ensure transit bolts are removed before use.

First-Time Setup

Plug in and run initial empty wash.

Open water tap fully.
Add detergent: Pour 100ml of detergent into drum or dispenser.
Select Cotton 90°C program.
Press Start/Pause; let cycle complete to clean drum.
Set preferences: Use Settings button to adjust buzzer volume, end signal, etc.

CAUTION! First wash may contain residual water from factory testing.

Specifications

Model: Hotpoint RG 964 JD.
Capacity: 9kg.
Spin Speed: 1600 RPM (adjustable).
Dimensions (HxWxD): 85cm x 60cm x 60cm.
Energy Rating: A+++.
Water Pressure: 0.5 - 10 bar.
Programs: 15 programs including Eco 40-60, Cotton, Synthetics, Delicates, Wool, Quick Wash, Steam.
Noise Level: 74 dB (washing), 79 dB (spinning).
Power Supply: 220-240V, 50Hz, 10A fuse.

Controls and Settings

Control Panel: Program selector knob, LED display, Start/Pause, Delay Start, Options buttons.

Programs: Cotton (20°C-90°C), Synthetics (30°C-60°C), Delicates (30°C), Wool (hand wash cycle), Quick Wash (30 min), Steam Refresh (20 min), Eco 40-60, Spin Only, Rinse & Spin, Drum Clean.

Options: Extra Rinse, Pre-Wash, Anti-Crease, Speed Wash, Low Temperature. Settings: Buzzer volume (High/Low/Off), End signal (On/Off), Child Lock (press 3 sec), Reset (hold Start 5 sec).

Connecting Water & Drain

Water Inlet: Cold fill only. Drain: Standpipe or sink.

Ensure water tap is off before connecting hose.
Attach inlet hose to machine first, then to tap; tighten by hand.
Place drain hose in standpipe (min 60cm, max 100cm height) or use sink hook.
Check for leaks by turning on tap briefly.

Tip: Do not kink hoses; ensure drain hose is secure to avoid slipping.

Using Wash Programs

Select program based on fabric type and soil level.

Load laundry: Do not overload; distribute evenly.
Add detergent: Use dispenser (I: pre-wash, II: main wash, *: softener).
Select program: Turn knob to desired program.
Adjust options: Press Extra Rinse, Temperature, Spin Speed as needed.
Start: Press Start/Pause; LED shows time remaining.
Pause/change: Press Start/Pause to stop; wait 2 min to open door if safe.
After cycle: Remove laundry promptly; leave door ajar to dry drum.

WARNING! Do not wash items soaked in solvents; remove coins/objects from pockets.

Special Functions

Delay Start: Set 1-24 hours; press Delay button, use +/- to set time. Child Lock: Press and hold Options button 3 sec; icon appears. Steam Refresh: Reduces wrinkles and odours without detergent. Drum Clean: Run monthly with detergent to prevent mould.

Care & Cleaning

Unplug before maintenance. Clean detergent dispenser monthly; remove and rinse under tap. Clean drain pump filter every 3 months: open flap, place bowl, unscrew filter, remove debris. Wipe door seal and glass to remove lint.

CAUTION! Do not use abrasive cleaners; never hose down machine.

Regulatory Information

Complies with UK Electrical Equipment Safety Regulations 2016. CE marked. Waste disposal: Contact local council for recycling. Manufacturer: Hotpoint, Peterborough, UK. For support, visit www.hotpoint.co.uk or contact 03448 113 113.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Machine won't start	Door not closed/power	Ensure door shut firmly; check plug socket; press Start.
No water intake	Tap off/hose kinked	Open tap fully; straighten hose; check filter.
Water leaks	Loose connections	Tighten inlet hose; check drain hose position.
Excessive vibration	Transit bolts/level	Remove transit bolts; adjust feet to level.
Poor wash results	Overload/detergent	Reduce load; use correct detergent amount; clean dispenser.
Door locked	Water in drum	Wait for safety unlock; run drain/spin program.
Error codes (E01-E10)	Fault detected	Refer to manual; unplug for 5 min; call support if persists.

Reset: Unplug for 5 minutes; plug back in.

Service: 03448 113 113; www.hotpoint.co.uk