Hotpoint washing machine RDG 9643 KS UK N manual

The Hotpoint RDG 9643 KS UK N is a freestanding 9kg washing machine with an A+++ energy rating, 1400 RPM spin speed, and multiple wash programs. It features Hotpoint's Anti-Stain technology, Direct Spray for efficient rinsing, a delay timer, and a large LED display. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Water & Drain 7. Using Wash Programs 8. Special Functions 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: 9kg drum capacity, LED control panel, detergent drawer, filter access, adjustable feet, water inlet hoses, drain hose.

FeatureDescription
Capacity9kg load capacity for large households
Energy RatingA+++ for high energy efficiency
Spin SpeedUp to 1400 RPM for faster drying
Anti-Stain TechnologyAutomatic stain removal for common stains
Direct SprayEfficient rinsing system
Programs15 wash programs including Cotton, Synthetics, Delicates, Quick Wash
Delay TimerUp to 24 hours delay start
LED DisplayShows time remaining, program, and settings
Child LockPrevents accidental program changes
Adjustable FeetFor leveling the machine

Installation

Unpack and remove all transit bolts and packaging. Place on a solid, level floor.

  1. Connect water supply: Attach inlet hoses to cold water tap (and hot if applicable). Ensure washers are fitted.
  2. Connect drain hose: Place hose into standpipe or sink, secure with provided hook if needed.
  3. Level the machine: Adjust the feet using a spanner until the machine is stable and does not rock.
  4. Plug into a grounded 220-240V AC power outlet.

WARNING! Do not remove transit bolts before moving to final location. Ensure water connections are tight to prevent leaks.

First-Time Setup

Before first use, run a maintenance wash to clean the drum.

  1. Remove any remaining packaging from inside the drum.
  2. Connect power and water, then turn on the tap.
  3. Press the POWER button.
  4. Select the "Drum Clean" program (or a 90°C Cotton cycle without laundry).
  5. Add a small amount of detergent to the main wash compartment.
  6. Press START/PAUSE to begin the cycle.

CAUTION! Ensure the machine is level and all transit bolts are removed before first use.

Specifications

Controls and Settings

Access functions via the rotary program selector and touch buttons.

Control Panel: POWER button, Rotary Program Selector, START/PAUSE button, Delay Timer button, Extra Rinse button, Speed button (for spin speed reduction), Child Lock button.

Programs: Select with rotary dial (Cotton, Synthetics, Delicates, Wool, Quick 30', etc.). Settings: Use buttons to modify spin speed, add extra rinse, or set delay start. Display: Shows selected program, time remaining, and active options.

Connecting Water & Drain

Water Inlet: Connect hoses to cold (mandatory) and hot (optional) taps. Drain: Hose to standpipe or sink.

  1. Ensure taps are off before connecting hoses.
  2. Use only the supplied hoses; do not reuse old ones.
  3. Secure drain hose at a height between 60cm and 100cm to prevent siphoning.
  4. After connections, turn on taps and check for leaks.

Tip: Leave a small gap between the wall and the machine for hose connections and ventilation.

Using Wash Programs

Select program based on fabric type and soil level.

  1. Load laundry: Open door, load items loosely without overfilling.
  2. Add detergent: Pour into main wash compartment (II). Add softener to compartment (I).
  3. Select program: Turn rotary dial to desired program (e.g., Cotton 40°C).
  4. Adjust settings: Press buttons for extra rinse, lower spin, or delay start as needed.
  5. Start: Press START/PAUSE. The door locks and the cycle begins.
  6. End of cycle: A buzzer sounds. Wait for the door lock symbol to go out before opening.
  7. Unload and leave door slightly ajar to dry the drum.

WARNING! Do not open the door during a wash cycle. Wait until the drum has stopped and the lock symbol is off.

Special Functions

Delay Timer: Press DELAY button repeatedly to set start time (up to 24 hours). Child Lock: Press and hold CHILD LOCK for 3 seconds to activate/deactivate. Anti-Stain: Automatically selected on some programs for stain removal. Extra Rinse: Adds an additional rinse cycle for sensitive skin or heavy detergent.

Care & Cleaning

Regular maintenance ensures optimal performance.

  1. Clean detergent drawer: Pull out, rinse under warm water, and dry before replacing.
  2. Clean door seal: Wipe rubber gasket with a damp cloth to remove lint and residue.
  3. Clean filter: Locate filter behind the kickplate at the bottom front. Place a towel, open slowly to drain residual water, remove and clean the filter.
  4. Run Drum Clean: Monthly, run a 90°C cotton cycle or the dedicated Drum Clean program without laundry.

CAUTION! Unplug the machine before cleaning the filter. Do not use abrasive cleaners.

Regulatory Information

This appliance complies with EU Directives 2014/35/EU (LVD), 2014/30/EU (EMC), and 2009/125/EC (ErP). Waste electrical products should not be disposed of with household waste. Please recycle where facilities exist. For support, visit www.hotpointservice.co.uk or contact 03448 113 113.

Troubleshooting

SymptomPossible CauseCorrective Action
Machine won't startDoor not closed/PowerEnsure door is firmly closed; check power plug and socket; press POWER button.
No water intakeTaps off/Filter blockedCheck water taps are on; inspect inlet hose filters for blockages.
Water doesn't drainDrain hose blocked/kinkedCheck drain hose for kinks or blockages; clean the pump filter.
Excessive vibration/noiseTransit bolts/UnlevelEnsure all 4 transit bolts are removed; re-level the machine on a solid floor.
Error code on displayVarious faultsConsult the error code list in the full manual; common codes: F01 (door issue), F05 (heater fault).

Reset: Unplug for 1 minute, then reconnect. If error persists, call service.

Service: 03448 113 113; www.hotpointservice.co.uk

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