Hotpoint washing machine NSWR 965C WK UK N manual

The Hotpoint NSWR 965C WK UK N is a 9kg capacity freestanding washing machine with an A+++ energy rating, featuring a 1400 RPM spin speed, multiple wash programmes including Eco, Cotton, Synthetic, Delicates, Wool, and Quick Wash, direct injection technology, anti-allergy cycle, delay start timer, child lock, and AquaStop leak protection. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Water & Drain 7. Using Wash Programmes 8. Special Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Control panel with rotary selector and digital display, detergent dispenser, drum light, filter access, adjustable feet, water inlet hoses, drain hose.

FeatureDescription
Capacity9kg laundry load
Energy RatingA+++ (most efficient)
Spin SpeedUp to 1400 RPM
Direct InjectionPrecision water distribution for better wash performance
Anti-Allergy CycleEliminates 99.9% of allergens*
Delay StartTimer up to 24 hours
Child LockLocks control panel during operation
AquaStopLeak protection system
Quick Wash30-minute cycle for lightly soiled items
Digital DisplayShows time remaining, cycle stage, and settings

Installation

Unpack and remove all transit bolts and packaging. Place on a solid, level floor.

  1. Connect water supply: Attach inlet hoses to cold water tap (and hot if applicable). Ensure washers are fitted.
  2. Position drain hose: Place into standpipe, sink, or drain hook as per instructions.
  3. Level the machine: Adjust the four feet using a spanner until the machine is stable.
  4. Plug into a grounded 220-240V AC power outlet.

WARNING! Do not install in areas prone to freezing or extreme heat. Ensure transit bolts are removed before use to prevent serious damage.

First-Time Setup

Before first wash, run a maintenance cycle.

  1. Power on the machine: Press the power button.
  2. Run a cleaning cycle: Select the "Drum Clean" programme or run a 90°C cotton cycle without laundry.
  3. Set preferences: Use the control dial and buttons to set default options like spin speed and temperature.
  4. Load detergent: Fill the detergent, softener, and pre-wash compartments as needed.

CAUTION! Ensure all packaging and transit bolts are removed. Check hoses for kinks or leaks before first use.

Specifications

Controls and Settings

Control Panel: Rotary programme selector, START/PAUSE button, OPTION buttons (e.g., Extra Rinse, Pre-Wash), spin speed button, temperature button, delay start button.

Programme Selector: Turn to choose the desired wash cycle. The estimated time and default settings will appear.

Options: Adjust spin speed (RPM), water temperature, and add functions like Extra Rinse or Pre-Wash before starting. Delay Start: Press the timer button to delay the start of the cycle by 1-24 hours. Child Lock: Press and hold the two indicated buttons for 3 seconds to lock/unlock the controls.

Connecting Water & Drain

Water Inlet: Connect the blue hose to the cold water supply. If your model uses hot water, connect the red hose. Drain: Ensure the drain hose is secured in a standpipe (50-100 cm high) or over a sink edge.

  1. Turn off the water tap before connecting hoses.
  2. Use only the supplied hoses; do not reuse old ones.
  3. Ensure the drain hose is not pushed too far into the standpipe to avoid siphoning.

Tip: Check for leaks at all connection points after the first fill cycle.

Using Wash Programmes

Select the programme suitable for your fabric type and soil level.

  1. Load laundry: Open door, load items loosely without overfilling.
  2. Add detergent: Pour powder/liquid into the correct compartment of the dispenser drawer.
  3. Select programme: Turn the dial (e.g., to "Cotton 40°C").
  4. Adjust options: Press buttons to modify spin speed, temperature, or add Extra Rinse.
  5. Start: Press START/PAUSE. The door locks and the cycle begins.
  6. At cycle end: A tone sounds. The door unlocks after a short safety delay.
  7. Unload: Remove laundry promptly. Leave the door slightly ajar to dry the drum interior.

WARNING! Do not open the door during a wash cycle. Wait for the door lock light to go out after the cycle ends.

Special Features

Anti-Allergy Cycle: Uses higher temperatures and extended rinses to reduce allergens. Direct Injection: Precisely mixes water and detergent for improved stain removal. Delay Start: Programme the machine to finish at a convenient time. Child Lock: Prevents accidental changes to a running cycle.

Care & Cleaning

Regular maintenance ensures optimal performance and longevity.

  1. Clean the detergent drawer: Pull out, rinse under warm water, and dry before replacing.
  2. Clean the door seal: Wipe the rubber gasket to remove lint and residue. Keep the drain hole clear.
  3. Run a drum clean cycle: Monthly, use a dedicated cleaner or run a 90°C cotton cycle empty.
  4. Clean the filter: In case of a drain error or every 3 months, turn off and unplug the machine, open the filter cover at the front bottom, place a towel, unscrew the filter cap slowly to drain residual water, clean the filter, and reinsert.

CAUTION! Always disconnect from the power supply before cleaning or servicing. Do not use abrasive cleaners.

Regulatory Information

This appliance complies with relevant UK and EU safety and EMC directives (e.g., Low Voltage Directive, EMC Directive, Ecodesign Directive). The symbol indicates separate collection for electrical waste (WEEE). For disposal, contact your local authority. Hotpoint is a trademark of Haier Europe. For support, visit www.hotpoint.co.uk or contact 03448 113 113.

Troubleshooting

SymptomPossible CauseCorrective Action
Machine won't startPower/child lock/doorCheck plug and power; ensure door is closed properly; check if Child Lock is active.
No water intakeTaps/hoses/filterEnsure taps are on; check hoses for kinks; clean inlet filter.
Machine doesn't drainDrain hose/filter blockageCheck drain hose for kinks or blockages; clean the pump filter.
Excessive vibration/noiseTransit bolts/levelling/loadEnsure transit bolts are removed; re-level the machine; redistribute laundry load.
Error code on displayVarious faultsConsult the error code list in the full manual. Common codes: F01 (door issue), F05 (heater fault), F08 (motor fault).
Leaking waterHose connections/detergentTighten hose connections; ensure detergent drawer is closed properly; do not overuse detergent.

Reset: Turn the programme selector to "Stop" for 3 seconds, or unplug the machine for 2 minutes to reset the electronic control.

Service: For persistent issues, contact Hotpoint Customer Care: 03448 113 113 or www.hotpoint.co.uk.

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