Hotpoint Washing Machine NSWR 963C WK UK Manual

The Hotpoint NSWR 963C WK UK is a 9kg capacity freestanding washing machine with A+++ energy rating, 1400 RPM spin speed, and multiple wash programs including Cotton, Synthetics, Delicates, Wool, and Quick Wash. Features include LED display, delay timer, child lock, anti-flood protection, and AquaStop technology. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Water Supply 7. Using Wash Programs 8. Special Functions 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: 9kg drum capacity, LED control panel, detergent dispenser, filter access, adjustable feet, water inlet hoses, drain hose.

Feature	Description
Capacity	9kg (cotton) for large laundry loads
Energy Rating	A+++ for high energy efficiency
Spin Speed	Up to 1400 RPM for faster drying
Programs	15 programs including Eco 40-60, Cotton, Quick 15'
Display	LED with time remaining and cycle indicators
Delay Timer	Up to 24 hours delay start
Child Lock	Prevents accidental program changes
AquaStop	Anti-flood protection with leak detection
Anti-Vibration	Reduced noise and movement during spin
Quick Wash	15-minute cycle for lightly soiled items

Installation

Unpack and remove transit bolts. Place on level, solid floor.

Remove transit bolts: Use spanner to remove 4 bolts at rear; keep for future moves.
Adjust feet: Turn clockwise to raise, anti-clockwise to lower for level position.
Connect water supply: Attach inlet hoses to cold water tap (blue marker) and hot if available (red marker).
Connect drain hose: Place in standpipe or sink; secure with U-bend.
Plug into grounded power outlet.

WARNING! Do not install in wet areas. Ensure transit bolts are removed before use to prevent damage.

First-Time Setup

Power on machine; run initial empty wash.

Check water connections: Ensure taps are fully open and hoses are not kinked.
Add detergent: Pour into compartment II (main wash) of dispenser.
Select program: Turn dial to "Cotton 60°C" without laundry.
Start cycle: Press Start/Pause to begin; this cleans drum and removes residues.
Set preferences: Use Settings button to adjust buzzer volume, etc.

CAUTION! Ensure machine is level to prevent excessive vibration.

Specifications

Model: NSWR 963C WK UK
Capacity: 9kg (cotton)
Energy Rating: A+++ (scale A+++ to D)
Annual Energy Consumption: 152 kWh
Water Consumption: 9,200 litres per year
Spin Speed: 1400 RPM (max)
Noise Level: Wash 53 dB, Spin 75 dB
Dimensions (HxWxD): 85 x 60 x 60 cm
Weight: 70 kg
Voltage: 220-240V, 50Hz
Programs: 15 including Cotton, Synthetics, Delicates, Wool, Quick Wash

Controls and Settings

Control Panel: Program dial, LED display, Start/Pause, Delay Timer, Options buttons.

Program Dial: Select from 15 programs (Cotton, Synthetics, Delicates, Wool, Quick 15', Eco 40-60, etc.).

Options: Extra Rinse, Pre-Wash, Anti-Crease, Speed Wash (reduces time). Display: Shows time remaining, cycle stage, and selected options. Settings Menu: Press and hold Settings button to access buzzer volume, child lock, factory reset.

Connecting Water Supply

Cold fill only (or hot/cold if available). Use supplied hoses.

Turn off taps before connecting.
Connect blue hose to cold tap; red to hot if using dual fill.
Ensure rubber seals are in place; tighten by hand, then quarter turn with pliers.
Check for leaks by turning taps on slowly.

Tip: Do not overtighten hoses. Use AquaStop feature for leak protection.

Using Wash Programs

Select program based on fabric type and soil level.

Load laundry: Do not exceed 9kg; distribute evenly.
Add detergent: Use compartment I for pre-wash, II for main wash, III for fabric softener.
Select program: Turn dial (e.g., Cotton for towels/bedding).
Set options: Press Extra Rinse, Anti-Crease, etc. as needed.
Set delay: Press Delay Timer to set start time (up to 24h).
Start: Press Start/Pause; display shows time remaining.
Pause/change: Press Start/Pause to stop; turn dial to change program.
End of cycle: Buzzer sounds; remove laundry promptly to avoid creasing.

WARNING! Do not open door during wash; wait until lock light goes off.

Special Functions

Child Lock: Press and hold Delay Timer + Start/Pause for 3 seconds to activate/deactivate. Anti-Crease: Reduces wrinkles by tumbling without heat after cycle. Extra Rinse: Adds rinse for sensitive skin or heavy detergent. Speed Wash: Reduces cycle time by optimizing wash steps.

Care & Cleaning

Monthly maintenance: Clean detergent dispenser, drum, and filter.

Dispenser: Pull out, wash under warm water.
Drum: Run empty "Drum Clean" cycle at 90°C or use affresh tablet.
Filter: Turn off machine; open flap at bottom front; place towel; unscrew filter cap; clean under running water.
Door seal: Wipe with damp cloth to remove residue.

CAUTION! Unplug before cleaning filter. Do not use abrasive cleaners.

Regulatory Information

CE marked; complies with EU directives for safety and EMC. Waste electrical products must not be disposed of with household waste. Please recycle according to local regulations. For support, visit www.hotpoint.co.uk or contact 03448 113 113. Hotpoint is a trademark of Whirlpool Corporation.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Machine won't start	Door not closed/power	Ensure door is firmly shut; check plug is in socket and power is on.
No water intake	Taps off/hoses blocked	Open taps fully; check hoses for kinks; clean inlet filter.
Excessive vibration	Transit bolts/leveling	Ensure transit bolts removed; adjust feet for level position.
Water leakage	Hose connections	Tighten hose connections; check door seal for debris.
Poor wash results	Detergent/overload	Use correct detergent amount; do not exceed 9kg load.
Error codes (e.g., F01)	Drain issue	Check drain hose for blockages; clean pump filter.

Reset: Unplug for 5 minutes, then restart.

Service: 03448 113 113; www.hotpoint.co.uk