Hotpoint washing machine NSWR 963C GK UK N manual

The Hotpoint NSWR 963C GK UK N is a 9kg capacity freestanding washing machine with an A+++ energy rating, 1400 RPM spin speed, and multiple wash programs. It features Hotpoint's Anti-Stain Technology, Direct Spray pre-wash, a large porthole door, LED display, and delay timer. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Water & Drain 7. Using Wash Programs 8. Special Functions 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: 9kg drum, LED control panel, detergent dispenser, porthole door, adjustable feet, water inlet hoses, drain hose.

Feature	Description
Capacity	9kg for large loads
Energy Rating	A+++ for high efficiency
Spin Speed	1400 RPM for faster drying
Anti-Stain Technology	Automatic stain removal programs
Direct Spray	Pre-wash spray for tough stains
LED Display	Shows time remaining and settings
Delay Timer	Delay start up to 24 hours
Quick Wash	30-minute cycle for small loads
Allergy Care	Extra rinse cycle for sensitive skin
Child Lock	Prevents accidental program changes

Installation

Unpack and remove transit bolts. Place on level floor.

Remove transit bolts: Use spanner to remove 4 bolts at rear; keep for future moves.
Level the machine: Adjust front feet using wrench; use spirit level.
Connect water supply: Attach inlet hoses to hot/cold taps (blue for cold, red for hot).
Connect drain hose: Place in standpipe or sink; secure with U-bend.
Plug into grounded power outlet.

WARNING! Do not install in areas below 0°C. Ensure transit bolts are removed before use.

First-Time Setup

Plug in and run initial empty wash.

Open water taps fully.
Add detergent: Pour 100ml detergent into drum or dispenser.
Select program: Turn dial to "Cotton 90°C".
Start cycle: Press Start/Pause; let complete to clean drum.
Set preferences: Use Settings button for beep volume, etc.

CAUTION! Ensure packaging is fully removed. Check for leaks after first connection.

Specifications

Model: NSWR 963C GK UK N
Capacity: 9kg
Energy Class: A+++
Spin Speed: 1400 RPM
Water Pressure: 0.5 - 10 bar
Programs: 16 including Cotton, Synthetic, Delicates, Wool, Quick Wash
Dimensions (HxWxD): 85 x 60 x 60 cm
Power Supply: 220-240V, 50Hz
Noise Level: Wash: 53 dB, Spin: 75 dB

Controls and Settings

Control Panel: Program dial, LED display, Start/Pause, Delay, Settings, Extra Rinse, Child Lock.

Program Dial: Select from 16 programs (Cotton, Eco, Synthetics, Delicates, Wool, etc.).

LED Display: Shows time remaining, cycle stage, error codes. Settings: Press to adjust beep volume, end-of-cycle signal. Delay Timer: Press to delay start 1-24 hours. Extra Rinse: Adds rinse cycle. Child Lock: Press 3 seconds to lock/unlock controls.

Connecting Water & Drain

Water Inlet: Connect hoses to taps (blue=cold, red=hot). Drain: Hose to standpipe or sink.

Ensure taps are off before connecting hoses.
Use only supplied hoses; do not overtighten.
Drain hose height: 60-100 cm from floor.
Check for leaks after connections.

Tip: Use hose clips if drain hose doesn't fit securely.

Using Wash Programs

Supports various fabrics and soil levels.

Load laundry: Do not exceed 9kg; distribute evenly.
Add detergent: Use dispenser drawer (I=pre-wash, II=main wash, * =fabric softener).
Select program: Turn dial (e.g., Cotton for towels/bedding).
Adjust options: Press Extra Rinse, Delay, etc.
Start: Press Start/Pause; display shows time remaining.
Pause: Press Start/Pause to pause; press again to resume.
End of cycle: Machine beeps; door unlocks after 2 minutes.

WARNING! Do not open door during spin cycle. Check pockets for objects.

Special Functions

Anti-Stain Technology: Automatically selects time/temperature for 30 common stains. Direct Spray: Pre-wash spray for heavy stains. Allergy Care: Extra rinse and higher temperature. Quick Wash: 30-minute cycle for lightly soiled loads.

Care & Cleaning

Monthly maintenance: Clean detergent drawer, door seal, and drum.

Clean drawer: Remove and rinse under tap.
Clean seal: Wipe with damp cloth; remove debris.
Run maintenance wash: Empty drum, select "Drum Clean" or 90°C cotton cycle.
Leave door open after use to prevent mildew.

CAUTION! Unplug before cleaning. Do not use abrasive cleaners.

Regulatory Information

CE marked. Complies with EU directives for safety and EMC. Energy label according to EU regulation 2019/2014. Waste electrical products must not be disposed of with household waste. Please recycle. For support, visit www.hotpoint.co.uk or contact 0333 305 2265.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Machine won't start	Door not closed/power	Close door firmly; check plug and power outlet; press Start.
No water intake	Taps off/hose kinked	Open taps; check hose for kinks; clean inlet filter.
Machine vibrates	Transit bolts/leveling	Ensure transit bolts removed; re-level machine; redistribute load.
Water doesn't drain	Drain blocked	Check drain hose for kinks/blockages; clean pump filter.
Error code on display	Various faults	Consult manual error code list; unplug for 5 minutes, restart.

Reset: Unplug for 5 minutes, then restart.

Service: 0333 305 2265; www.hotpoint.co.uk