Hotpoint Washing Machine NSWR 963C GK UK Manual

The Hotpoint NSWR 963C GK UK is a freestanding washing machine with a 9kg capacity, 1600 RPM spin speed, and an A+++ energy rating. It features multiple wash programs, a digital display, delay start, child lock, and anti-flood protection. Designed for UK household use with a standard 220-240V, 50Hz power supply. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Water & Drain 7. Using Wash Programs 8. Special Functions 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Drum, detergent dispenser, digital control panel, water inlet valves, drain pump, and adjustable feet.

FeatureDescription
Capacity9kg drum for large laundry loads
Spin SpeedUp to 1600 RPM for efficient drying
Energy RatingA+++ for low energy consumption
Digital DisplayShows time, program, and settings
Delay StartTimer up to 24 hours
Child LockPrevents accidental program changes
Anti-Flood ProtectionAquaStop technology
Quick Wash30-minute program for small loads
Allergy CareExtra rinse cycle for sensitive skin
Wool ProgramGentle wash for wool and delicate fabrics

Installation

Unpack and remove transit bolts. Place on level floor.

  1. Connect water supply: Attach inlet hoses to cold and hot water taps (if applicable).
  2. Connect drain hose: Secure to standpipe or sink edge.
  3. Level the machine: Adjust feet using a spanner.
  4. Plug into a grounded power socket.

WARNING! Remove all transit bolts before use to prevent damage. Ensure water connections are tight.

First-Time Setup

Power on the machine; run a maintenance wash.

  1. Remove transit bolts: Use spanner to remove bolts at rear.
  2. Connect utilities: Ensure water and drain are properly connected.
  3. Run initial wash: Select a 90°C cotton program without laundry to clean drum.
  4. Set preferences: Use control dial to select language and default settings.

CAUTION! Do not use machine without removing transit bolts. Check for leaks after first connection.

Specifications

Controls and Settings

Access settings via control dial and digital buttons. Control Panel: POWER, START/PAUSE, PROGRAM SELECTOR, OPTION BUTTONS, DELAY START, CHILD LOCK.

Display: Shows program time, temperature, spin speed, and selected options.

Programs: COTTON, SYNTHETIC, DELICATES, WOOL, QUICK WASH, ALLERGY CARE, RINSE & SPIN, DRAIN. Options: TEMPERATURE, SPIN SPEED, EXTRA RINSE, PRE-WASH, DELAY START. Settings: CHILD LOCK (press for 3 seconds), RESET (hold POWER).

Connecting Water & Drain

Water Inlet: Connect hoses to taps (blue for cold, red for hot). Drain: Secure hose to standpipe.

  1. Turn off taps before connecting hoses.
  2. Use only supplied hoses; do not reuse old ones.
  3. Ensure drain hose is not kinked and is at correct height (60-100cm).

Tip: Check for leaks by running a short rinse cycle after installation.

Using Wash Programs

Supports various fabrics and soil levels.

  1. Load laundry: Open door, place clothes evenly in drum.
  2. Add detergent: Pour into correct dispenser compartment.
  3. Select program: Turn dial to desired program (e.g., COTTON).
  4. Set options: Adjust temperature, spin speed, extra rinse if needed.
  5. Start: Press START/PAUSE; machine will begin cycle.
  6. Pause/Stop: Press START/PAUSE to pause; turn dial to reset to stop.
  7. After cycle: Remove laundry promptly; leave door ajar to dry drum.

WARNING! Do not overload drum. Use only HE (High Efficiency) detergent.

Special Functions

Delay Start: Set timer up to 24 hours. Child Lock: Enable to lock controls during cycle. Anti-Flood: AquaStop detects leaks and shuts off water.

Care & Cleaning

Unplug before cleaning. Wipe exterior with damp cloth; clean detergent drawer and door seal monthly.

CAUTION! Do not use abrasive cleaners. Clean filter every 3 months to prevent blockages.

Regulatory Information

Complies with UK Electrical Equipment Safety Regulations 2016. CE marked. Waste electrical products should not be disposed of with household waste. Please recycle according to local regulations. For support, visit www.hotpoint.co.uk or contact 03448 113 113.

Troubleshooting

SymptomPossible CauseCorrective Action
Machine won't startPower/child lockCheck plug socket; ensure child lock is off; close door properly.
No water intakeTaps/hoses/filterEnsure taps are on; check hoses for kinks; clean inlet filter.
Water not drainingDrain hose/filterCheck hose for blockages; clean pump filter.
Excessive vibrationTransit bolts/levelingEnsure transit bolts removed; adjust feet to level machine.
Error codes on displayVarious faultsRefer to manual error code list; reset machine by unplugging for 5 minutes.

Reset: Unplug for 5 minutes, then restart.

Service: 03448 113 113; www.hotpoint.co.uk

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