Hotpoint Washing Machine NSWM965CBSUKN Manual

The Hotpoint NSWM965CBSUKN is a 9kg capacity freestanding washing machine with an A+++ energy rating, 1400 RPM spin speed, and multiple wash programs including Cotton, Synthetic, Delicates, Wool, and Quick Wash. It features AquaCare technology for reduced water consumption, a large LED display, delay start, child lock, and anti-flood protection. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Water & Drain 7. Using Wash Programs 8. Special Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: 9kg drum, LED control panel, detergent dispenser, water inlet hoses, drain hose, adjustable feet, and filter access.

Feature	Description
Capacity	9kg (dry laundry weight)
Energy Rating	A+++ (most efficient)
Spin Speed	Up to 1400 RPM
AquaCare Technology	Reduces water usage while maintaining wash performance
LED Display	Shows time remaining, program, and settings
Delay Start	Program start delayed up to 24 hours
Child Lock	Locks control panel to prevent accidental changes
Anti-Flood Protection	Automatic shut-off if water leak detected
Detergent Dispenser	Compartments for pre-wash, main wash, and fabric softener
Quick Wash Program	30-minute cycle for lightly soiled items

Installation

Unpack and inspect contents. Place on level, solid floor.

Remove transit bolts: Use spanner to remove 4 bolts at rear; keep for future moves.
Connect water supply: Attach inlet hoses to cold water tap (blue mark) and hot if available (red mark).
Connect drain hose: Place in standpipe or sink; secure with U-bend.
Level the machine: Adjust front feet to ensure stability; use spirit level.
Plug into grounded power outlet.

WARNING! Do not install in areas below 0°C. Ensure transit bolts are removed before use.

First-Time Setup

Power on machine; run initial empty wash.

Check connections: Ensure hoses are secure and not kinked.
Open water taps: Turn on fully.
Select program: Turn dial to "Cotton 90°C" without laundry.
Add detergent: Pour 100ml into main wash compartment.
Start cycle: Press Start/Pause; let complete to clean drum.
Set preferences: Use Settings button to adjust buzzer volume, etc.

CAUTION! First wash may produce slight smoke/smell from new components; this is normal.

Specifications

Model: NSWM965CBSUKN
Capacity: 9kg
Energy Class: A+++
Annual Energy Consumption: 150 kWh
Water Consumption: 9,500 litres/year
Spin Speed: 1400 RPM
Noise Level (Wash/Spin): 53/76 dB(A)
Dimensions (HxWxD): 85 x 60 x 60 cm
Weight: 70 kg
Voltage: 220-240V, 50Hz
Max Load Power: 2300W
Programs: Cotton, Eco Cotton, Synthetic, Delicates, Wool, Quick Wash, Sport, Jeans, Anti-Allergy, Rinse & Spin, Drain

Controls and Settings

Control Panel: Program dial, LED display, Start/Pause, Delay Start, Speed, Temperature, Extra Rinse, Child Lock buttons.

Program Dial: Select wash program. LED Display: Shows time, cycle stage, options. Start/Pause: Starts or pauses cycle. Delay Start: Sets delayed start (1-24h). Speed: Adjusts spin speed (0-1400 RPM). Temperature: Selects wash temperature (Cold-90°C). Extra Rinse: Adds extra rinse cycle. Child Lock: Press 3 sec to lock/unlock controls.

Settings Menu: Press Settings button to adjust end-of-cycle buzzer (Off/Low/High), drum clean reminder, and economy mode.

Connecting Water & Drain

Water Inlet: Connect hoses to taps (blue=cold, red=hot). Drain: Place hose in standpipe (max height 100cm).

Ensure machine is unplugged.
Connect hoses hand-tight; use pliers for ½ turn more.
Check for leaks; run short rinse cycle.
Ensure drain hose is not submerged to prevent siphoning.

Tip: Use hose clips provided. Do not extend inlet hoses beyond 2.5m.

Using Wash Programs

Select program based on fabric type and soil level.

Load laundry: Do not exceed 9kg; distribute evenly.
Add detergent: Use compartment II for main wash; I for pre-wash; * for softener.
Select program: Turn dial (e.g., Cotton for cottons).
Adjust options: Set temperature, spin speed, extra rinse if needed.
Start: Press Start/Pause; display shows time remaining.
After cycle: Remove promptly; leave door ajar to dry drum.

WARNING! Do not wash waterproof items (e.g., raincoats) or items with solvents.

Special Features

AquaCare: Automatically optimises water usage. Delay Start: Set wash to finish at desired time. Child Lock: Prevents accidental program changes. Anti-Flood: Shuts off water if leak detected. Drum Clean: Reminder every 40 cycles; run Cotton 90°C empty.

Care & Cleaning

Unplug before maintenance. Wipe exterior with damp cloth. Clean detergent drawer monthly; remove and rinse under tap. Clean drain filter every 3 months; turn off water, place towel, open filter cover, drain residual water, remove debris.

CAUTION! Do not use abrasive cleaners. Empty pockets to avoid damage.

Regulatory Information

Complies with EU directives: 2014/35/EU (LVD), 2014/30/EU (EMC), 2009/125/EC (ErP). UKCA marked. Waste disposal: Do not dispose with household waste; contact local authority for recycling. For support, visit www.hotpoint.co.uk or contact 0333 305 2265.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Machine won't start	Power/child lock/door	Check plug; ensure door closed; disable child lock.
No water intake	Taps/hoses/filter	Open taps; check hose kinks; clean inlet filter.
Water doesn't drain	Drain hose/filter	Check hose for kinks/blockage; clean drain filter.
Excessive vibration/noise	Transit bolts/level/load	Remove transit bolts; re-level; redistribute load.
Error codes (e.g., F01)	Various faults	Consult manual; unplug for 5 min; if persists, call service.
Leaking	Hoses/detergent	Tighten hoses; use correct detergent amount; check door seal.

Reset: Unplug for 5 minutes, then restart.

Service: 0333 305 2265; www.hotpoint.co.uk