Hotpoint washing machine NSWM 963C BS UK manual

The Hotpoint NSWM 963C BS is a freestanding 9kg capacity washing machine with an A+++ energy rating, 1400 RPM spin speed, and multiple wash programs. It features Hotpoint's Anti-Stain technology, Direct Spray for efficient rinsing, a delay timer, and a large LED display. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Water & Drain 7. Using Wash Programs 8. Special Functions 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: 9kg drum, LED control panel, detergent dispenser, water inlet hoses, drain hose, adjustable feet, and filter access.

Feature	Description
Capacity	9kg for large laundry loads
Energy Rating	A+++ for high efficiency
Spin Speed	1400 RPM for faster drying
Anti-Stain Technology	Automatic stain removal for common stains
Direct Spray	Efficient rinsing system
Delay Timer	Up to 24 hours delay start
LED Display	Shows time remaining and program status
Quick Wash	30-minute program for lightly soiled items
Allergy Care	Extra rinse cycle for sensitive skin
Child Lock	Prevents accidental program changes

Installation

Unpack and inspect contents. Place on stable, level floor.

Remove transit bolts: Use spanner to remove bolts at rear; keep for future moves.
Adjust feet: Turn feet to level machine; use spirit level.
Connect water supply: Attach inlet hoses to cold water tap (and hot if applicable).
Connect drain hose: Place in standpipe or sink; secure with hook.
Plug into grounded power outlet.

WARNING! Do not install in areas prone to freezing. Ensure transit bolts are removed before use.

First-Time Setup

Power on machine; run initial setup.

Run test cycle: Select Cotton 60°C program without laundry to clean drum.
Set preferences: Use control dial to select language (ENGLISH default).
Load detergent: Fill compartments I (pre-wash), II (main wash), * (fabric softener).
Select program: Turn dial to desired wash program.

CAUTION! Ensure machine is level to prevent vibration. Check all connections for leaks.

Specifications

Model: NSWM 963C BS UK
Capacity: 9kg
Energy Rating: A+++
Spin Speed: 1400 RPM
Water Pressure: 0.5 - 8 bar
Programs: 15 programs including Cotton, Synthetic, Delicates, Wool, Quick Wash
Dimensions (HxWxD): 85cm x 60cm x 60cm
Power Supply: 220-240V, 50Hz
Noise Level: 53 dB (washing), 75 dB (spinning)

Controls and Settings

Control Panel: Program dial, Start/Pause button, Delay button, Option buttons, LED display.

Program Dial: Select from Cotton, Synthetic, Delicates, Wool, Quick Wash, Anti-Stain, Allergy Care, etc.

Options: Extra Rinse, Pre-Wash, Reduced Creases, Delay Start (1-24h), Child Lock (press for 3 seconds). Display: Shows time remaining, program stage, and selected options. Settings: Adjust spin speed (400-1400 RPM), temperature (cold to 90°C).

Connecting Water & Drain

Water Inlet: Cold water connection (and hot if machine supports). Drain: Standpipe, sink, or floor drain.

Turn off water supply before connecting hoses.
Connect inlet hoses: Hand-tighten; do not overtighten.
Position drain hose: Maximum height 100cm; secure to prevent slipping.
Check for leaks: Run quick test after connections.

Tip: Use only new hoses; do not reuse old ones.

Using Wash Programs

Supports various fabrics and soil levels.

Sort laundry: Separate by colour and fabric type.
Load machine: Do not overload; distribute evenly.
Add detergent: Use compartments as directed.
Select program: Turn dial (e.g., Cotton for cottons).
Adjust options: Set temperature, spin speed, extra rinse if needed.
Start: Press Start/Pause; LED shows time remaining.
Pause/Stop: Press Start/Pause to pause; turn dial to reset to stop.
Unload: Remove laundry promptly after cycle ends.

WARNING! Do not open door during high-temperature cycles. Keep children away during operation.

Special Functions

Anti-Stain: Select program for automatic stain removal. Delay Start: Set 1-24 hours delay. Child Lock: Press for 3 seconds to lock controls. Allergy Care: Extra rinse and higher temperature for allergens.

Care & Cleaning

Unplug before cleaning. Wipe exterior with damp cloth; clean detergent drawer monthly; run drum clean program every 30 cycles.

CAUTION! Do not use abrasive cleaners. Clean filter regularly to prevent blockages.

Regulatory Information

Complies with UK Electrical Equipment Safety Regulations 2016. CE marked. Waste Electrical and Electronic Equipment (WEEE) Directive: Do not dispose with household waste; recycle appropriately. For support, visit www.hotpoint.co.uk or contact 03448 113 113.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Machine won't start	Door not closed/power	Close door securely; check power outlet; press Start.
No water intake	Taps closed/filter blocked	Open water taps; clean inlet filter.
Excessive vibration	Transit bolts/leveling	Ensure transit bolts removed; adjust feet to level.
Water not draining	Drain hose blocked	Check hose for kinks; clean pump filter.
Error codes on display	Various faults	Consult manual for code meaning; reset by unplugging.

Reset: Unplug for 1 minute, then restart.

Service: 03448 113 113; www.hotpoint.co.uk