Hotpoint washing machine NM11 946 WS A UK manual

The Hotpoint NM11 946 WS A is a freestanding washing machine with a 11kg capacity, 1400 RPM spin speed, and an A+++ energy rating. It features multiple wash programs, a delay timer, child lock, and AquaStop technology for leak protection. This manual covers safety instructions, installation, program selection, daily use, maintenance, and troubleshooting for optimal performance.

Features at a Glance

Key components: Control panel with rotary selector and digital display, detergent dispenser, drum, filter, water inlet hoses, and drain hose.

Installation

Unpack and remove all transit bolts and packaging. Place on a solid, level floor.

1. Position the machine: Ensure at least 1cm clearance from walls and cabinets.
2. Remove transit bolts: Use spanner to remove 4 bolts at rear; keep for future moves.
3. Level the machine: Adjust front feet to ensure machine is stable and does not rock.
4. Connect water supply: Attach inlet hoses to cold water tap (and hot if applicable).
5. Connect drain hose: Place into standpipe or sink (max height 100cm).
6. Plug into a grounded 220-240V, 50Hz power outlet.

WARNING! Do not install in areas prone to freezing or direct sunlight. Always use new hoses; do not reuse old ones.

First-Time Setup

Before first wash, run a maintenance cycle to clean the drum.

1. Ensure all packaging and transit bolts are removed.
2. Connect water and power, then turn on the water tap.
3. Open the detergent dispenser, pour 100ml of bleach into compartment II, and close.
4. Turn the program selector to "Drum Clean" or "Cotton 90°C".
5. Press Start/Pause. Let the cycle complete without laundry inside.
6. Set your preferences: Use the Settings button to adjust buzzer volume, etc.

CAUTION! Never use the machine without removing the transit bolts, as this can cause severe damage.

Specifications

• Model: NM11 946 WS A
• Capacity: 11 kg
• Max Spin Speed: 1400 RPM
• Energy Class: A+++
• Water Consumption: Approx. 52 litres per cycle (cotton 60°C)
• Power Supply: 220-240V ~ 50Hz
• Power Consumption: 0.89 kWh per cycle (cotton 60°C)
• Noise Level: Wash: 53 dB, Spin: 73 dB
• Programs: 15+ including Eco 40-60, Cotton, Synthetics, Delicates, Wool, Quick 15', Sport, Jeans, Anti-Allergy
• Dimensions: Height: 850 mm, Width: 600 mm, Depth: 600 mm

Controls and Settings

Control Panel: Rotary program selector, Start/Pause button, Delay Timer button, Option buttons (e.g., Extra Rinse, Prewash), and digital display.

Program Selection: Turn the dial to choose a wash program (e.g., Cotton, Synthetics). The display shows default time, temperature, and spin speed.

Adjusting Settings: After selecting a program, you can often adjust: - Temperature: Press Temp button to cycle through options (Cold, 20°C, 30°C, 40°C, 60°C, 90°C). - Spin Speed: Press Spin button to select speed or Rinse Hold. - Options: Buttons for Extra Rinse, Prewash, Rapid, etc. Selected options light up.

Delay Timer: Press Delay button repeatedly to set start time (up to 24 hours).

Child Lock: Press and hold Delay and Option buttons for 3 seconds to activate/deactivate.

Connecting Water & Drain

Water Inlet: Connect the blue-marked hose to cold water tap. If your model uses hot water, connect the red-marked hose. Use the supplied AquaStop hoses.

1. Ensure tap is off. Screw hoses onto taps by hand, then tighten a quarter turn with pliers.
2. Connect the other ends to the corresponding water inlet valves at the back of the machine (Cold, Hot).
3. Drain Hose: Insert into a standpipe (min diameter 4 cm) or secure over the edge of a sink using the U-bend holder.
4. Ensure the drain hose is not kinked and its end is between 60 and 100 cm from the floor.

Tip: Before first use, run a short rinse cycle to check for leaks at all connections.

Using Wash Programs

Select the program suitable for your laundry type and soil level.

1. Sort laundry: Separate by colour, fabric type, and care labels.
2. Load the drum: Do not overload. Clothes should move freely.
3. Add detergent: Open dispenser drawer. Add powder/liquid to compartment II (main wash). For prewash, use compartment I. Add softener to compartment III (max to MAX line).
4. Close door firmly.
5. Select program: Turn dial (e.g., "Cotton" for cottons and linens).
6. Adjust settings: Temperature, spin speed, and options as needed.
7. Start: Press Start/Pause. The door locks and cycle begins. Display shows time remaining.
8. At end of cycle: "End" appears. Door remains locked for a few minutes. Unlock symbol appears when safe to open.

WARNING! Do not open the door during a wash cycle. Hot water and steam can cause injury.

Special Features

Eco 40-60: Energy-efficient program for normally soiled cotton loads at 40°C or 60°C.

Quick 15': Fast wash for lightly soiled, small loads.

Anti-Allergy: Extra rinse phases to reduce allergens.

Delay Start: Program the machine to finish at a convenient time.

Child Lock: Locks the control panel to prevent changes.

AquaStop: If a leak is detected in the inlet hoses, the water supply is automatically shut off.

Care & Cleaning

Regular maintenance ensures longevity and performance.

1. Detergent Dispenser: Pull out drawer, press release clip, and remove. Rinse under warm water monthly.
2. Drum Clean: Run the "Drum Clean" program or a 90°C cotton cycle monthly without laundry.
3. Filter: Locate behind the small hatch at bottom front. Place a towel, turn filter counterclockwise to remove, and clean under running water. Reinsert and tighten.
4. Door Seal: Wipe clean and dry after cycles to prevent mould. Check for small objects.
5. Exterior: Wipe with a damp cloth. Do not use abrasive cleaners.

CAUTION! Unplug the machine before cleaning any parts. Never use steam cleaners.

Regulatory Information

This appliance complies with EU Directives 2014/35/EU (Low Voltage), 2014/30/EU (EMC), and 2009/125/EC (Ecodesign). The symbol of the crossed-out wheeled bin indicates separate collection for electrical waste (WEEE). For disposal, contact your local authority. Hotpoint is a trademark of Haier Europe Trading S.r.L. For support in the UK, visit www.hotpoint.co.uk or contact 0333 305 2265.

Troubleshooting

Reset: Unplug the machine for 2 minutes to reset the electronic control.

Service: For persistent issues, contact Hotpoint Service: 0333 305 2265 or www.hotpoint.co.uk/support.