Hotpoint Washing Machine NM11 946 WC A UK N Manual

The Hotpoint NM11 946 WC A UK N is an 11kg capacity freestanding washing machine with an A+++ energy rating, 1400 RPM spin speed, and multiple wash programs including Cotton, Synthetic, Delicates, Wool, and Quick Wash. It features a large LED display, delay start, child lock, anti-crease function, and direct injection technology for efficient cleaning. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Water & Drain 7. Using Wash Programs 8. Special Functions 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Large LED display, Program selector knob, Delay start button, Start/Pause button, Child lock, Anti-crease function, Direct injection system.

FeatureDescription
Capacity11kg for large laundry loads
Energy RatingA+++ for high energy efficiency
Spin Speed1400 RPM for faster drying
Programs15 programs including Cotton, Synthetic, Delicates
Delay StartUp to 24 hours delay timer
Child LockPrevents accidental program changes
Anti-CreaseReduces wrinkles after washing
Direct InjectionEfficient detergent and water mixing
Quick Wash30-minute program for lightly soiled items
LED DisplayShows time remaining, program, and settings

Installation

Unpack and inspect contents. Place on level floor.

  1. Remove transit bolts: Use spanner to remove 4 bolts at rear; keep for future moves.
  2. Connect water supply: Attach inlet hose to cold water tap (3/4” connection).
  3. Connect drain hose: Place in standpipe or sink (max height 100cm).
  4. Level the machine: Adjust front feet to ensure stability.
  5. Plug into 220-240V AC power outlet.

WARNING! Do not install in areas below 0°C. Ensure transit bolts are removed before use.

First-Time Setup

Power on machine; follow initial setup steps.

  1. Run a maintenance wash: Select Cotton 90°C program without laundry to clean drum.
  2. Set preferences: Use PROGRAM knob to select desired wash program.
  3. Adjust options: Press OPTIONS button for extra rinse, pre-wash, etc.
  4. Activate child lock: Press and hold CHILD LOCK for 3 seconds.

CAUTION! Ensure machine is level to prevent vibration and noise.

Specifications

Controls and Settings

Access controls via front panel. PROGRAM knob: Select wash programs. OPTIONS button: Select extra functions. START/PAUSE: Start or pause cycle. DELAY START: Set delay timer up to 24 hours.

Display: Shows program time, spin speed, temperature, and options selected.

Programs: Cotton (20°C-90°C), Synthetic (30°C-60°C), Delicates (30°C), Wool (40°C), Quick Wash (30°C). Options: Extra rinse, Pre-wash, Anti-crease, Eco mode. Settings: Child lock (press and hold 3 seconds), Reset (hold START/PAUSE for 5 seconds).

Connecting Water & Drain

Water inlet: Cold fill only. Drain: Standpipe or sink.

  1. Turn off water supply before connecting hoses.
  2. Connect inlet hose to cold tap; ensure washers are fitted.
  3. Place drain hose in standpipe (max height 100cm) or over sink edge.
  4. Check for leaks after connections are made.

Tip: Do not kink or bend hoses sharply.

Using Wash Programs

Supports various fabrics and soil levels.

  1. Load laundry: Open door, load items evenly, close door securely.
  2. Add detergent: Use drawer compartments I (pre-wash), II (main wash), * (fabric softener).
  3. Select program: Turn PROGRAM knob to desired setting.
  4. Select options: Press OPTIONS for extra rinse, pre-wash, etc.
  5. Start cycle: Press START/PAUSE; display shows time remaining.
  6. Pause/change: Press START/PAUSE to pause; change settings only when paused.
  7. End of cycle: Machine beeps; remove laundry promptly to reduce creasing.

WARNING! Do not overload; max 11kg. Use only HE (High Efficiency) detergent.

Special Functions

Delay Start: Set delay up to 24 hours. Child Lock: Prevents accidental changes. Anti-Crease: Tumbles intermittently after cycle. Eco Mode: Reduces energy and water usage.

Care & Cleaning

Unplug before cleaning. Wipe exterior with damp cloth. Clean detergent drawer monthly. Run maintenance wash (Cotton 90°C without laundry) monthly.

CAUTION! Do not use abrasive cleaners; keep door slightly open after use to prevent odors.

Regulatory Information

CE marked; complies with EU directives for safety and EMC. Energy label according to EU regulation 2019/2014. Copyright © Hotpoint; trademarks of Whirlpool Corporation. For support, visit www.hotpoint.co.uk or contact 0333 305 3514.

Troubleshooting

SymptomPossible CauseCorrective Action
Machine won't startDoor not closed/powerEnsure door is closed; check power outlet; press START/PAUSE.
No water intakeTap off/hose kinkedTurn tap on; check hose for kinks; clean inlet filter.
Water doesn't drainDrain blocked/pump filterCheck drain hose for blockages; clean pump filter.
Excessive vibrationTransit bolts/levelingEnsure transit bolts removed; adjust feet to level machine.
Error codes on displayVarious faultsRefer to manual error code list; reset machine (unplug for 1 minute).

Reset: Unplug for 1 minute, then restart.

Service: 0333 305 3514; www.hotpoint.co.uk

Hotpoint Washing Machine NM11 946 WC A UK N Manual © - All Rights Reserved 2025