Hotpoint washing machine NM11 946 WC A UK manual

The Hotpoint NM11 946 WC A is a freestanding washing machine with a 11kg capacity, A+++ energy rating, and 1400 rpm spin speed. It features multiple wash programmes, electronic controls, delay start, child lock, and anti-flood protection. Designed for UK households, it operates on 220-240V, 50Hz. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Water & Drain 7. Using Wash Programmes 8. Safety Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Electronic control panel, detergent drawer, drum, door seal, water inlet hoses, drain hose, adjustable feet.

Feature	Description
Capacity	11kg drum capacity for large loads
Energy Rating	A+++ for high energy efficiency
Spin Speed	Up to 1400 rpm for faster drying
Programmes	Multiple programmes including Cotton, Synthetic, Delicates, Quick Wash
Delay Start	Timer to delay wash start up to 24 hours
Child Lock	Prevents accidental programme changes
Anti-Flood Protection	AquaStop technology to prevent leaks
Display	LED display showing time remaining and settings
Detergent Drawer	Compartments for pre-wash, main wash, and fabric softener
Adjustable Feet	For levelling the machine on uneven floors

Installation

Unpack and remove transit bolts. Place on stable, level floor.

Remove transit bolts: Use spanner to remove bolts at rear; keep for future moves.
Connect water supply: Attach inlet hoses to cold water tap (blue) and hot if required (red).
Connect drain hose: Place in standpipe or sink; secure with hook if provided.
Level the machine: Adjust feet using spanner; ensure machine is stable.
Plug into grounded power socket.

WARNING! Do not install in areas below 0°C. Ensure transit bolts are removed before use.

First-Time Setup

Power on machine; run initial empty wash.

Set language: Press and hold Programme and Option buttons for 3 seconds to select English.
Load detergent: Add detergent to drawer; use amount for 11kg capacity.
Select programme: Turn dial to Cotton 60°C.
Start wash: Press Start/Pause; machine will fill, wash, and drain.
Enable child lock: Press and hold Delay Start and Option for 3 seconds if required.

CAUTION! Ensure water taps are fully open and hoses are not kinked.

Specifications

Model: NM11 946 WC A
Capacity: 11kg
Energy Rating: A+++
Spin Speed: 1400 rpm
Water Pressure: 0.5-10 bar
Programmes: Cotton, Synthetic, Delicates, Wool, Quick Wash (30°C), Eco 40-60, Spin Only, Rinse & Spin
Dimensions (HxWxD): 85cm x 60cm x 60cm
Power Supply: 220-240V, 50Hz
Noise Level: 74 dB (wash), 79 dB (spin)
Weight: 78kg

Controls and Settings

Control Panel: Programme dial, Start/Pause, Delay Start, Option, Speed, Temperature.

Programme Dial: Select wash programme (Cotton, Synthetic, etc.). Start/Pause: Starts or pauses wash. Delay Start: Sets delay up to 24 hours. Option: Select extra options (e.g., Extra Rinse). Speed: Adjust spin speed (400-1400 rpm). Temperature: Select wash temperature (cold to 90°C).

Settings: Child Lock (enable/disable), buzzer volume, default settings. Display: Shows time remaining, selected options, and error codes.

Connecting Water & Drain

Water Inlet: Connect hoses to taps (blue=cold, red=hot). Drain: Place hose in standpipe or sink.

Turn off taps before connecting hoses.
Ensure hose washers are fitted and connections are tight.
Drain hose should be between 60cm and 100cm high.
After connecting, turn taps on fully and check for leaks.

Tip: Use only genuine Hotpoint hoses; do not overtighten.

Using Wash Programmes

Supports various fabrics and soil levels.

Load laundry: Do not exceed 11kg; distribute evenly.
Add detergent: Use drawer compartments as directed.
Select programme: Turn dial (e.g., Cotton for cottons).
Adjust settings: Set temperature, spin speed, options.
Delay start: Press Delay Start to set timer if needed.
Start: Press Start/Pause; door locks automatically.
After wash: Remove laundry promptly; leave door ajar to dry.

WARNING! Do not wash items contaminated with petrol or solvents. Remove coins and objects from pockets.

Safety Features

Child Lock: Prevents programme changes; enable/disable via button combination. Door Lock: Automatically locks during wash; unlocks at end. Anti-Flood: AquaStop detects leaks and stops water supply. Overheat Protection: Thermostat prevents overheating.

Care & Cleaning

Unplug before cleaning. Wipe exterior with damp cloth; clean detergent drawer monthly; run drum clean programme every 30 washes.

CAUTION! Do not use abrasive cleaners; never hose down the machine.

Regulatory Information

Complies with UK Electrical Equipment Safety Regulations 2016. CE marked. Waste Electrical and Electronic Equipment (WEEE) Directive: Do not dispose with household waste; recycle appropriately. For support, visit www.hotpoint.co.uk or contact 03448 225 225.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Machine not starting	Power/door	Check plug is in; ensure door is closed properly; press Start/Pause.
No water entering	Taps/hoses	Ensure taps are on; check hoses for kinks; clean inlet filter.
Water not draining	Drain hose/filter	Check hose is not blocked or too low; clean pump filter.
Excessive vibration	Transit bolts/load	Ensure transit bolts removed; redistribute load; check machine is level.
Error code on display	Various faults	Refer to manual error code list; common codes: E10 (water inlet), E20 (drain).

Reset: Unplug for 5 minutes, then restart.

Service: 03448 225 225; www.hotpoint.co.uk