Hotpoint washing machine NM11 946 GC A UK N manual

The Hotpoint NM11 946 GC A UK N is a freestanding washing machine with a 11 kg capacity, A+++ energy rating, and 1400 rpm spin speed. It features multiple wash programs, electronic controls, a large LED display, delay start, child lock, and anti-flood protection. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Utilities 7. Using Wash Programs 8. Special Functions 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Electronic control panel, detergent dispenser, drum, water inlet valves, drain pump, and adjustable feet.

FeatureDescription
Capacity11 kg maximum load
Energy RatingA+++ (most efficient)
Spin SpeedUp to 1400 rpm
DisplayLarge LED with time remaining
ProgramsCotton, Synthetic, Delicates, Quick Wash, Wool, etc.
Delay StartUp to 24 hours
Child LockPrevents accidental program changes
Anti-Flood ProtectionAutomatic water shut-off
Door LockSafety lock during operation
Adjustable FeetFor leveling on uneven floors

Installation

Unpack and inspect contents. Place on solid, level floor near water and drain points.

  1. Remove transit bolts: Use spanner to remove bolts at rear; keep for future moves.
  2. Connect water supply: Attach inlet hose to cold water tap (3/4” thread).
  3. Connect drain hose: Place in standpipe or sink (max height 100 cm).
  4. Level the machine: Adjust feet using spanner; check with spirit level.
  5. Plug into grounded power outlet.

WARNING! Do not install in areas below 0°C. Ensure transit bolts are removed before use.

First-Time Setup

Plug in and power on machine; run initial setup cycle.

  1. Select language: Press and hold START/PAUSE for 3 seconds to choose language.
  2. Run cleaning cycle: Use the “Drum Clean” program without laundry.
  3. Set default options: Use settings menu to configure beep volume, end signal.
  4. Load detergent: Fill compartments as per program guide.

CAUTION! Ensure all packaging and protective films are removed.

Specifications

Controls and Settings

Access settings via rotary dial and touch buttons. Control Panel: POWER, START/PAUSE, PROGRAM dial, OPTIONS buttons, CHILD LOCK.

Display Icons: Time remaining, temperature, spin speed, delay start, child lock.

Programs: COTTON (40°C-90°C), SYNTHETIC (30°C-60°C), DELICATES (cold-40°C), QUICK WASH (15-30 min), WOOL (hand wash cycle). Options: Extra rinse, Pre-wash, Delay start (1-24h), Reduced creases, Speed wash. Settings: Volume, temperature adjustment, spin speed reduction, end signal.

Connecting Utilities

Water: Cold fill only. Drain: Standpipe or sink. Power: Grounded socket.

  1. Turn off water and power before connecting.
  2. Ensure hose connections are tight; check for leaks.
  3. Secure drain hose to prevent slipping.
  4. Plug directly into wall outlet; avoid extension cords.

Tip: Use hose braces supplied to secure inlet hose to tap.

Using Wash Programs

Select program based on fabric type and soil level.

  1. Load laundry: Open door, load loosely, close securely.
  2. Add detergent: Fill compartment I (pre-wash), II (main wash), * (softener).
  3. Select program: Turn dial to desired program (e.g., COTTON 40°C).
  4. Set options: Press OPTIONS for extra rinse, delay, etc.
  5. Start: Press START/PAUSE; door locks and cycle begins.
  6. Pause/change: Press START/PAUSE to stop; wait for door unlock signal.
  7. End of cycle: Signal sounds; remove laundry promptly.

WARNING! Do not overload drum. Balance large items (e.g., blankets) with smaller ones.

Special Functions

Delay Start: Set 1-24 hours; machine starts automatically. Child Lock: Press and hold CHILD LOCK for 3 seconds to enable/disable. Anti-Crease: Tumbles intermittently after cycle end. Drum Clean: Run monthly without laundry to prevent odors.

Care & Cleaning

Unplug before cleaning. Wipe exterior with damp cloth; clean detergent drawer monthly; run Drum Clean program regularly.

CAUTION! Do not use abrasive cleaners or solvents. Clean filter every 3 months.

Regulatory Information

Complies with EU Ecodesign Directive and WEEE regulations. CE marked. Manufactured by Hotpoint, a Haier company. For support, visit www.hotpoint.co.uk or contact 03448 113 113.

Troubleshooting

SymptomPossible CauseCorrective Action
Machine won’t startPower/doorCheck plug and power; ensure door is closed properly.
No water intakeTaps/hoseEnsure taps are on; check hose for kinks; clean inlet filter.
Water not drainingDrain hose/filterCheck hose for blockages; clean pump filter.
Excessive vibrationTransit bolts/levelingEnsure transit bolts removed; re-level machine.
Error codes (e.g., F01)Fault detectedConsult manual error code list; reset by unplugging for 1 minute.

Reset: Unplug for 5 minutes, then restart.

Service: 03448 113 113; www.hotpoint.co.uk

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