Hotpoint washing machine NM11 946 BC A UK manual

The Hotpoint NM11 946 BC A is a freestanding washing machine with an 11kg capacity, A+++ energy rating, and 1400 rpm spin speed. It features multiple wash programmes, delay start, child lock, and AquaCare technology for efficient water usage. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Water & Drain 7. Using Wash Programmes 8. Special Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Control panel with digital display, detergent drawer, drum, water inlet hoses, drain hose, adjustable feet, and power cord.

Feature	Description
Capacity	11kg for large laundry loads
Energy Rating	A+++ for high efficiency
Spin Speed	Up to 1400 rpm for faster drying
Programmes	Multiple including Cotton, Synthetic, Delicates, Quick Wash
Delay Start	Set wash to finish at a later time (up to 24 hours)
Child Lock	Prevents accidental programme changes
AquaCare Technology	Optimises water usage for efficiency
Display	Digital display showing time remaining and settings
Detergent Drawer	Compartments for pre-wash, main wash, and fabric softener
Adjustable Feet	For stability on uneven floors

Installation

Unpack and inspect contents. Place on stable, level surface near water and drain points.

Remove transit bolts: Use spanner to remove bolts at rear; keep for future moves.
Connect water supply: Attach inlet hoses to cold water tap (and hot if applicable).
Connect drain hose: Place in sink or standpipe; secure with U-bend if provided.
Adjust feet: Turn to level machine; check with spirit level.
Plug into AC power socket.

WARNING! Machine is heavy; use two people for lifting. Ensure transit bolts are removed before use to prevent damage.

First-Time Setup

Plug in and power on machine; run initial empty wash.

Set language: Press and hold Programme and Delay buttons for 3 seconds to select English.
Run test cycle: Select Cotton programme at 90°C without laundry to clean drum.
Adjust settings: Use control dial to select programmes; press Start/Pause to begin.
Set child lock: Press and hold Child Lock button for 3 seconds to activate/deactivate.

CAUTION! Ensure machine is level and all connections are secure before first use.

Specifications

Model: NM11 946 BC A
Capacity: 11kg
Energy Rating: A+++
Spin Speed: 1400 rpm
Water Pressure: 0.5 - 10 bar
Programmes: Cotton, Synthetic, Delicates, Wool, Quick Wash (14 min), Sport, Anti-Allergy, Drum Clean
Dimensions (HxWxD): 85cm x 60cm x 60cm
Power Supply: 220-240V AC, 50Hz
Noise Level: Wash: 53 dB; Spin: 75 dB
Weight: 75kg

Controls and Settings

Access settings via control dial and buttons. Display shows programme time, options, and status.

Control Panel: Power button, Programme dial, Start/Pause, Delay Start, Child Lock, Option buttons (Extra Rinse, Pre-Wash, Speed Wash).

Programmes: Select with dial (Cotton, Synthetic, etc.). Options: Press relevant button to add Pre-Wash, Extra Rinse, or Speed Wash. Delay Start: Press to set delay (1-24 hours). Child Lock: Press and hold to lock/unlock controls. Display: Shows time remaining, selected options, and error codes.

Connecting Water & Drain

Water Inlet: Connect hoses to taps (blue for cold, red for hot if dual supply). Drain: Place hose in standpipe or sink.

Turn off water taps before connecting hoses.
Ensure hose connections are tight; check for leaks.
Drain hose must be between 60cm and 100cm high; secure to prevent slipping.
After connections, turn on taps fully.

Tip: Use only provided hoses; do not extend or replace with non-standard parts.

Using Wash Programmes

Supports various fabrics and soil levels.

Load laundry: Open door, load items loosely; do not overload.
Add detergent: Pour into correct drawer compartment (I for pre-wash, II for main wash, * for softener).
Select programme: Turn dial to desired programme (e.g., Cotton for cottons).
Set options: Press Extra Rinse, Pre-Wash, or Speed Wash as needed.
Start: Press Start/Pause; display shows time remaining.
Pause/change: Press Start/Pause to pause; turn dial to change programme (if not locked).
End of cycle: Machine beeps; remove laundry promptly to avoid creasing.

WARNING! Do not open door during high-temperature washes; wait for lock light to go off.

Special Features

Delay Start: Set wash to finish at convenient time. Child Lock: Prevents accidental changes. AquaCare: Adjusts water usage based on load for efficiency. Drum Clean: Programme to clean drum monthly (run without laundry).

Care & Cleaning

Unplug before cleaning. Wipe exterior with damp cloth; clean detergent drawer monthly; run Drum Clean programme regularly.

CAUTION! Do not use abrasive cleaners; keep control panel dry. Clean filter every 3 months to prevent blockages.

Regulatory Information

Complies with UK/EU safety standards (EN 60456). Energy label according to EU Regulation 2019/2014. Copyright © Hotpoint; trademarks of Whirlpool Corporation. For support, visit www.hotpoint.co.uk or contact 0333 305 2265.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Machine won't start	Power/child lock	Check plug is in; ensure child lock is off; close door properly.
No water intake	Taps/hoses	Ensure taps are on; check hoses for kinks; clean inlet filter.
Water not draining	Drain hose/filter	Check hose for blockages; clean pump filter.
Excessive vibration	Transit bolts/load	Ensure transit bolts removed; redistribute laundry; level feet.
Error code on display	Various faults	Refer to manual code list (e.g., F01: door issue; F05: drain problem).

Reset: Unplug for 5 minutes, then restart.

Service: 0333 305 2265; www.hotpoint.co.uk