Hotpoint washing machine NM11 945 WS A UK N manual

The Hotpoint NM11 945 WS A UK N is a freestanding washing machine with an 11kg capacity, A+++ energy rating, 1400 RPM spin speed, and multiple wash programs. It features Hotpoint's Anti-Stain technology, Direct Spray pre-wash, Steam Refresh cycle, and AquaSave system for water efficiency. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Utilities 7. Using Wash Programs 8. Special Functions 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Control panel with digital display, detergent drawer, drum, water inlet valves, drain pump, and adjustable feet.

Feature	Description
Capacity	11kg for large laundry loads
Energy Rating	A+++ for high efficiency
Spin Speed	1400 RPM for faster drying
Anti-Stain Technology	Automatic stain removal for common stains
Direct Spray	Pre-wash system for heavily soiled items
Steam Refresh	Reduces wrinkles and odours without washing
AquaSave System	Optimises water usage per load
Delay Start	Program start delayed up to 24 hours
Quick Wash	30-minute cycle for lightly soiled items
Child Lock	Prevents accidental program changes

Installation

Unpack and remove transit bolts. Place on level floor.

Remove transit bolts: Use spanner to remove four bolts at rear; keep for future moves.
Connect water supply: Attach inlet hose to cold water tap; ensure washers are fitted.
Connect drain hose: Place in standpipe or sink; use U-bend hook if provided.
Level the machine: Adjust front feet to ensure stability; use spirit level.
Plug into grounded power socket.

WARNING! Do not install in areas below 0°C. Ensure transit bolts are removed before use.

First-Time Setup

Power on machine; run initial calibration cycle.

Run calibration: Select "Drum Clean" or "Initial Setup" program and run empty.
Set preferences: Use control dial and buttons to set language, time, etc.
Load detergent: Fill compartments I (pre-wash), II (main wash), * (softener).
Test wash: Run a quick cycle to confirm operation.

CAUTION! Ensure machine is level and all connections are secure before first use.

Specifications

Model: NM11 945 WS A UK N
Capacity: 11kg (cotton)
Energy Rating: A+++
Spin Speed: 1400 RPM
Water Pressure: 0.5 - 8 bar
Programs: Cotton, Synthetic, Delicates, Wool, Quick Wash, Steam, Drum Clean
Dimensions (HxWxD): 85cm x 60cm x 60cm
Power Supply: 220-240V, 50Hz
Noise Level: 74 dB (spin), 59 dB (wash)
Weight: 75kg

Controls and Settings

Control Panel: Program dial, Start/Pause button, Option buttons (Delay, Speed, Temp), Display.

Program Dial: Select from Cotton, Synthetic, Delicates, Wool, Quick Wash (30 min), Steam Refresh, Drum Clean, Rinse+Spin, Drain.

Options: Temperature (cold-90°C), Spin Speed (0-1400 RPM), Delay Start (1-24h), Extra Rinse, Pre-wash.

Display: Shows time remaining, cycle stage, selected options, and error codes.

Settings Menu: Hold Start button for 3s to access child lock, buzzer volume, factory reset.

Connecting Utilities

Water: Cold fill only (unless model specifies hot). Drain: Standpipe or sink.

Turn off water and power before connecting.
Connect inlet hose to cold tap; do not overtighten.
Secure drain hose at 60-100cm height; avoid kinks.
Plug into dedicated socket; avoid extension cords.

Tip: Use hose clips provided and check for leaks after first connection.

Using Wash Programs

Select program based on fabric type and soil level.

Load laundry: Do not exceed 11kg; distribute evenly.
Add detergent: Use compartments I (pre-wash) and II (main wash).
Select program: Turn dial (e.g., Cotton for towels/bedding).
Set options: Adjust temperature, spin speed, extra rinse if needed.
Start: Press Start/Pause; display shows time remaining.
Pause/change: Press Start/Pause to stop; wait 2 min to open door.
End of cycle: Buzzer sounds; remove laundry promptly.

WARNING! Do not mix whites and colours. Check pockets for objects.

Special Functions

Anti-Stain: Automatically adjusts time/temp for stains like wine, grass, grease. Steam Refresh: 20-min cycle to refresh clothes; uses steam only. Direct Spray: Pre-wash spray for heavy soil; select Pre-wash option. AquaSave: Reduces water by up to 50% on Eco cycles. Delay Start: Set wash to finish at desired time.

Care & Cleaning

Monthly maintenance: Run Drum Clean program empty at 90°C. Clean detergent drawer and filter.

Filter cleaning: Turn off power; open flap at front right; place towel; unscrew filter cap; clean debris.

CAUTION! Unplug before cleaning. Do not use abrasive cleaners on door seal.

Regulatory Information

EU Ecodesign and Energy Label regulations compliant. Waste Electrical disposal: Do not dispose with household waste; use authorised collection. Manufacturer: Hotpoint, a Haier company. For support, visit www.hotpoint.co.uk or contact 03448 225 225 (UK).

Troubleshooting

Symptom	Possible Cause	Corrective Action
Machine won't start	Door not closed/power	Ensure door shut firmly; check power socket; press Start.
No water intake	Taps off/hose kinked	Open taps; check hose for kinks; clean inlet filter.
Water not draining	Drain blocked/pump filter	Check drain hose for blockages; clean pump filter.
Excessive vibration	Transit bolts/load balance	Ensure transit bolts removed; redistribute load.
Error code on display	See manual code list	Refer to error code chart; reset by turning off/on.
Leaking water	Hose connections	Tighten inlet/drain hoses; check door seal for debris.

Reset: Unplug for 5 minutes; plug back in.

Service: 03448 225 225; www.hotpoint.co.uk