Hotpoint washing machine NM11 945 WC A UK N manual

The Hotpoint NM11 945 WC A UK N is a freestanding washing machine with a 11kg capacity, A+++ energy rating, 1400 RPM spin speed, and multiple wash programs. It features Hotpoint's Anti-Stain technology, Direct Spray pre-wash, delay timer, child lock, and easy iron function. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Water & Drain 7. Using Wash Programs 8. Special Functions 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Control panel with rotary selector, LED display, detergent dispenser, drum, filter, and adjustable feet.

Feature	Description
Capacity	11kg for large laundry loads
Energy Rating	A+++ for high efficiency
Spin Speed	1400 RPM for faster drying
Anti-Stain Technology	Automatic stain removal for common stains
Direct Spray	Pre-wash spray to loosen dirt
Delay Timer	Up to 24 hours delay start
Child Lock	Prevents accidental program changes
Easy Iron	Reduces creases for easier ironing
Quick Wash	30-minute cycle for lightly soiled items
Allergy Care	Extra rinse to remove detergent residues

Installation

Unpack and remove transit bolts. Place on level floor.

Remove transit bolts: Use spanner to remove 4 bolts at rear; keep for future moves.
Level the machine: Adjust front feet using spanner; use spirit level.
Connect water supply: Attach inlet hoses to cold water tap (blue marker) and machine.
Connect drain hose: Place in standpipe or sink; secure with U-bend.
Plug into grounded power outlet.

WARNING! Do not install in areas below 0°C. Ensure transit bolts are removed before use.

First-Time Setup

Plug in and run initial empty wash.

Open detergent dispenser: Pull out drawer; fill compartment II with 100ml detergent.
Select program: Turn selector to "Cotton 90°C".
Start cycle: Press START/PAUSE; let complete to clean drum.
Set preferences: Use OPTIONS button for extra rinse, pre-wash, etc.

CAUTION! Do not load laundry during first wash. Check for leaks after first cycle.

Specifications

Model: NM11 945 WC A UK N
Capacity: 11kg
Energy Class: A+++
Spin Speed: 1400 RPM
Water Pressure: 0.5 - 10 bar
Programs: 16 programs including Cotton, Synthetic, Delicates, Wool, Quick Wash
Dimensions (HxWxD): 85 x 60 x 60 cm
Power Supply: 230-240V, 50Hz
Noise Level: 53 dB (washing), 73 dB (spinning)

Controls and Settings

Control Panel: Rotary selector, START/PAUSE, OPTIONS, Delay Timer button, Child Lock button.

Display: Shows time remaining, cycle stage, and selected options.

Programs: Cotton (20°C-90°C), Synthetic (30°C-60°C), Delicates (cold-40°C), Wool, Silk, Sportswear, Jeans, Anti-Stain, Quick Wash (30 min), Rinse & Spin, Drain Only. Options: Extra Rinse, Pre-Wash, Easy Iron, Delay Start (1-24h). Settings: Child Lock (press 3 sec), Spin speed reduction, temperature selection.

Connecting Water & Drain

Water Inlet: Cold fill only (blue hose). Drain: Hose to standpipe or sink.

Turn off water tap before connecting hoses.
Connect inlet hose to machine (right side) and tap; hand-tighten.
Place drain hose in standpipe (max height 100cm) or over sink edge.
Secure hose with provided U-bend to prevent slipping.

Tip: Check hose connections for leaks before first use.

Using Wash Programs

Select program based on fabric type and soil level.

Load laundry: Do not exceed 11kg; distribute evenly.
Add detergent: Fill compartment I (pre-wash), II (main wash), III (fabric softener).
Select program: Turn rotary selector (e.g., Cotton for cottons).
Adjust options: Press OPTIONS for extra rinse, easy iron, etc.
Set delay: Press DELAY to set start time (1-24h).
Start: Press START/PAUSE; display shows time remaining.
Pause/change: Press START/PAUSE to pause; turn selector to change program.
End of cycle: Signal sounds; door unlocks after 2 minutes.

WARNING! Do not open door during spin cycle. Unbalance may cause machine to stop.

Special Functions

Anti-Stain Technology: Automatically selects time/temperature for stains (wine, grass, mud). Direct Spray: Pre-wash spray to loosen dirt before main wash. Child Lock: Press and hold for 3 seconds to lock controls. Easy Iron: Reduces spin speed to minimize creases.

Care & Cleaning

Monthly maintenance: Clean detergent drawer, drum, and filter.

Clean drawer: Pull out; rinse under tap; dry before replacing.
Clean drum: Run "Drum Clean" program (90°C) without laundry.
Clean filter: Turn off machine; open filter cover at front; place towel; unscrew filter; rinse.
Wipe exterior with damp cloth.

CAUTION! Unplug before cleaning filter. Do not use abrasive cleaners.

Regulatory Information

CE marked; complies with EU directives. Waste electrical products must not be disposed of with household waste. Please recycle. Manufactured for Hotpoint, a Haier company. For support, visit www.hotpoint.co.uk or contact 0333 305 2263.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Machine won't start	Door not closed/power	Close door firmly; check plug/power; press START/PAUSE.
No water intake	Taps closed/hose kinked	Open taps; check hose for kinks; clean inlet filter.
Water doesn't drain	Drain blocked/filter clogged	Check drain hose for blockages; clean pump filter.
Excessive vibration	Transit bolts not removed/uneven load	Remove transit bolts; redistribute laundry; level feet.
Error codes (E01-E10)	Various faults	Refer to manual error code list; unplug for 5 min; restart.

Reset: Unplug for 5 minutes; plug back in.

Service: 0333 305 2263; www.hotpoint.co.uk