Hotpoint washing machine NM11 945 GC A UK N manual

The Hotpoint NM11 945 GC A UK N is a freestanding washing machine with an 11kg capacity, A+++ energy rating, and 1400 RPM spin speed. It features multiple wash programs, electronic controls, delay start, child lock, and anti-flood protection. Designed for UK households, it operates on 220-240V, 50Hz. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Utilities 7. Using Wash Programs 8. Special Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Electronic control panel, detergent drawer, drum, door seal, drain pump filter, adjustable feet, water inlet hoses.

FeatureDescription
Capacity11kg laundry load
Energy RatingA+++ (most efficient)
Spin SpeedUp to 1400 RPM
ProgramsCotton, Synthetics, Delicates, Quick Wash, etc.
Delay StartUp to 24 hours
Child LockPrevents accidental program changes
Anti-Flood ProtectionAquaStop technology
DisplayLED with time remaining indicators
DoorReversible for left/right opening
Dimensions (HxWxD)850 x 600 x 600 mm

Installation

Unpack and remove transit bolts. Place on level floor.

  1. Remove transit bolts: Use spanner to remove 4 bolts at rear; keep for future moves.
  2. Connect water supply: Attach inlet hoses to cold water tap (blue marking) and machine.
  3. Connect drain hose: Place in standpipe or sink; secure with U-bend.
  4. Level the machine: Adjust feet using spanner; use spirit level.
  5. Plug into grounded socket.

WARNING! Do not install in wet areas. Ensure transit bolts are removed to prevent damage.

First-Time Setup

Plug in and run initial empty wash.

  1. Power on: Press POWER button; display lights up.
  2. Select first wash: Choose "Cotton 60°C" program.
  3. Add detergent: Pour 100ml of detergent into drawer compartment II.
  4. Start: Press START/PAUSE; machine will run empty cycle to clean drum.
  5. Set preferences: Use SETTINGS button to adjust beep volume, etc.

CAUTION! Do not load laundry during first wash. Ensure hoses are not kinked.

Specifications

Controls and Settings

Control Panel: POWER, PROGRAM selector knob, TEMPERATURE, SPIN SPEED, OPTION buttons, START/PAUSE, CHILD LOCK.

Programs: Cotton (20°C-90°C), Synthetics, Delicates, Wool, Quick Wash (30 mins), Eco 40-60, Sport, Jeans, Anti-Allergy, Drum Clean.

Settings: Delay Start (1-24h), Extra Rinse, Pre-Wash, Speed Wash, Silent Mode. Display: Shows time remaining, cycle stage, and selected options.

Connecting Utilities

Water: Cold fill only (blue hose). Drain: Standpipe or sink. Power: Grounded socket.

  1. Turn off water tap before connecting hoses.
  2. Ensure drain hose is between 60-100cm high.
  3. Use only provided hoses; do not extend.
  4. Check for leaks after first connection.

Tip: Install a drip tray if machine is on wooden floor.

Using Wash Programs

Select program based on fabric type.

  1. Load laundry: Do not exceed 11kg; distribute evenly.
  2. Add detergent: Use drawer compartments I (pre-wash), II (main wash), * (fabric softener).
  3. Select program: Turn knob to desired program (e.g., Cotton).
  4. Adjust settings: Press TEMPERATURE or SPIN SPEED to modify.
  5. Add options: Press EXTRA RINSE, DELAY START, etc.
  6. Start: Press START/PAUSE; door locks automatically.
  7. End of cycle: Buzzer sounds; door unlocks after short delay.

WARNING! Do not open door during wash; wait for unlock symbol. Remove items promptly to avoid wrinkles.

Special Features

Child Lock: Press and hold CHILD LOCK for 3 seconds to activate/deactivate. Delay Start: Set wash to start later (1-24h). Drum Clean: Run monthly with detergent to prevent mould.

Care & Cleaning

Clean detergent drawer monthly: Pull out, rinse under tap. Clean door seal: Wipe with damp cloth; remove debris. Clean drain pump filter: Turn off machine, open filter cover at front, drain water, remove lint.

CAUTION! Unplug before cleaning filter. Do not use abrasive cleaners on drum.

Regulatory Information

Complies with UK Electrical Equipment Safety Regulations 2016. CE marked. Waste disposal: Dispose of packaging and old machine per local regulations. For support, visit www.hotpoint.co.uk or contact 03448 247 365.

Troubleshooting

SymptomPossible CauseCorrective Action
Machine won't startDoor not closed/powerClose door firmly; check plug socket; press POWER.
No water intakeTaps off/hose kinkedOpen taps; straighten hoses; check water pressure.
Leaking waterHose connectionsTighten connections; check door seal for debris.
Excessive vibrationTransit bolts/levelingEnsure transit bolts removed; re-level machine.
Drum not spinningLoad unbalancedRedistribute laundry; select lower spin speed.
Error codes (e.g., F01)Drain issueClean pump filter; check drain hose for blockages.

Reset: Unplug for 5 minutes, then restart.

Service: 03448 247 365; www.hotpoint.co.uk

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