Hotpoint washing machine NM11 845 WS A EU N manual

The Hotpoint NM11 845 WS A EU N is a freestanding washing machine with a 11 kg load capacity, energy efficiency class A, 1400 rpm spin speed, and multiple wash programs. It features Hotpoint's patented Anti-Stain technology for tough stain removal, direct injection for precise detergent dosing, a delay timer, and a large LED display. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Water & Drain 7. Using Wash Programs 8. Special Functions 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Control panel with LED display, detergent drawer, drum, door, water inlet valves, drain pump, and adjustable feet.

FeatureDescription
Capacity11 kg maximum dry load
Spin SpeedUp to 1400 rpm
Energy ClassA (EU Energy Label)
Anti-Stain TechnologyAutomatic programs for 30+ common stains
Direct InjectionPrecise detergent and softener delivery
Delay TimerUp to 24 hours
Programs16 programs including Cotton, Synthetics, Delicates, Quick Wash
DisplayLarge LED with time remaining and cycle info
DoorReversible for left/right opening
Dimensions (HxWxD)850 x 600 x 590 mm

Installation

Unpack and remove all transit bolts and packaging. Place on a solid, level floor.

  1. Remove transit bolts: Use spanner to remove 4 bolts from rear; keep for future moves.
  2. Adjust feet: Turn to level machine; use spirit level.
  3. Connect water supply: Attach inlet hoses to hot/cold taps (if applicable) and machine inlet valves. Use new seals.
  4. Connect drain hose: Place into standpipe or sink; secure with hook if provided.
  5. Plug into grounded power outlet.

WARNING! Do not install in areas subject to frost. Ensure water pressure is between 0.5 and 8 bar.

First-Time Setup

Before first wash, run a maintenance cycle.

  1. Ensure machine is level and all connections are secure.
  2. Turn on water taps fully.
  3. Plug in power cord and press POWER button.
  4. Run a cotton cycle at 90°C without laundry to clean drum and remove residues.
  5. Set your preferred default settings (e.g., spin speed, temperature) via the control panel.

CAUTION! Never use the machine without removing the transit bolts. This can cause severe damage.

Specifications

Controls and Settings

Control Panel: POWER button, Program selector knob, LED display, OPTION buttons (e.g., Extra Rinse, Pre Wash, Delay Start), START/PAUSE button.

Program Selection: Turn knob to desired program (e.g., Cotton, Synthetics, Delicates). LED shows default time, temperature, spin speed.

Options: Press relevant button to activate/deactivate: Temperature (adjust with +/-), Spin Speed (adjust with +/-), Delay Start (set hours), Extra Rinse, Pre Wash, Anti-Stain.

Starting: Press START/PAUSE. Display shows time remaining.

Connecting Water & Drain

Water Inlet: Connect hoses to hot/cold taps (if machine has dual inlet) or just cold. Use supplied hoses; do not reuse old ones. Drain: Ensure drain hose is not kinked and is placed between 60 and 100 cm from floor.

  1. Turn off taps and unplug machine before connecting hoses.
  2. Connect inlet hoses to machine (red for hot, blue for cold if applicable).
  3. Connect other ends to taps; tighten by hand, then a quarter turn with pliers.
  4. Place drain hose in standpipe or over sink edge; secure with hook.
  5. Open taps fully and check for leaks.

Tip: Use a drain hose extension if needed; do not immerse end in water.

Using Wash Programs

Select program based on fabric type and soil level.

  1. Sort laundry: Separate by colour and fabric type.
  2. Load machine: Do not exceed 11 kg; distribute evenly.
  3. Add detergent: Pour into main wash compartment (II) of drawer. Use correct dose.
  4. Select program: Turn knob (e.g., Cotton for cottons, Synthetics for synthetics).
  5. Adjust options: Set temperature, spin speed, extra functions as needed.
  6. Start: Press START/PAUSE. Door locks.
  7. At end: "End" appears on display. Wait 2 minutes for door unlock, then remove laundry.

WARNING! Do not wash items soiled with flammable substances. Remove all objects from pockets.

Special Functions

Anti-Stain: Select program; machine automatically adjusts time/temp for stain type. Delay Start: Set up to 24 hours. Extra Rinse: Adds rinse cycle for sensitive skin or heavy detergent. Pre Wash: For heavily soiled loads; adds a pre-wash phase.

Care & Cleaning

Regularly clean detergent drawer, drum, door seal, and filter.

  1. Detergent drawer: Pull out, rinse under tap, dry, and reinsert.
  2. Door seal: Wipe with damp cloth to remove lint and residue.
  3. Drum: Run maintenance cycle (Cotton 90°C) monthly without laundry.
  4. Filter: Locate behind bottom panel; turn drain cap slowly to release water, then unscrew filter, clean under tap, and reinsert.

CAUTION! Unplug machine before cleaning filter. Do not use abrasive cleaners.

Regulatory Information

CE marked. Complies with EU directives for low voltage, electromagnetic compatibility, and ecodesign. Manufactured by Hotpoint, a brand of Whirlpool Corporation. For support, visit www.hotpoint.eu or contact your local service centre. Serial number located on rating plate inside door frame.

Troubleshooting

SymptomPossible CauseCorrective Action
Machine does not startDoor not closed/powerEnsure door is firmly shut; check power plug and socket; press START/PAUSE.
No water intakeTaps closed/hose kinkedOpen water taps fully; check hose for kinks; clean inlet filter.
Machine vibrates excessivelyTransit bolts/levelingEnsure transit bolts are removed; check machine is level; redistribute load.
Water does not drainDrain hose/filter blockedCheck drain hose is not kinked or too low; clean pump filter.
Error code on displayFault detectedConsult manual error code list (e.g., F01, F05); unplug for 5 minutes, then retry.

Reset: Unplug for 5 minutes, then plug back in.

Service: Contact authorised Hotpoint service. Have model and serial number ready.

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