Hotpoint washing machine NM11 1065 WC A UK manual

The Hotpoint NM11 1065 WC A is a freestanding washing machine with a 11kg capacity, A+++ energy rating, 1400 RPM spin speed, and multiple wash programs. It features Hotpoint's Anti-Stain technology, Direct Spray pre-wash, AquaCare system for reduced water usage, and a delay timer. Below are key sections for safety, features, installation, setup, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Water & Drain 7. Using Wash Programs 8. Special Functions 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Control panel with rotary dial and digital display, detergent dispenser, drum, water inlet hoses, drain hose, adjustable feet, and filter access.

Feature	Description
Capacity	11kg drum for large loads
Energy Rating	A+++ for high efficiency
Spin Speed	Up to 1400 RPM for faster drying
Anti-Stain Technology	Automatic stain removal settings
Direct Spray	Pre-wash spray for tough stains
AquaCare System	Reduces water consumption
Delay Timer	Up to 24 hours delay start
Quick Wash	30-minute program for lightly soiled items
Child Lock	Prevents accidental program changes
Door Lock	Automatic during cycle for safety

Installation

Unpack and remove transit bolts. Place on level floor.

Remove transit bolts: Use spanner to remove 4 bolts at rear; keep for future moves.
Connect water supply: Attach inlet hoses to hot/cold taps (blue for cold, red for hot).
Connect drain hose: Place in standpipe or sink; secure with U-bend.
Level the machine: Adjust feet using spanner; use spirit level.
Plug into grounded socket.

WARNING! Do not install in temperatures below 0°C. Ensure transit bolts are removed to prevent damage.

First-Time Setup

Power on machine; run initial empty wash.

Check connections: Ensure hoses are tight and no leaks.
Add detergent: Pour into compartment II (main wash).
Select program: Turn dial to "Cotton 60°C".
Start cycle: Press Start/Pause; let complete without laundry.
Set preferences: Use Settings button for buzzer volume, etc.

CAUTION! First wash may contain residual water; this is normal.

Specifications

Model: NM11 1065 WC A UK
Capacity: 11kg (cotton)
Energy Class: A+++
Spin Speed: 1400 RPM
Water Pressure: 0.5 - 8 bar
Programs: 16 including Cotton, Synthetics, Delicates, Wool, Quick Wash
Dimensions (HxWxD): 85 x 60 x 60 cm
Power Supply: 220-240V, 50Hz
Noise Level: 53 dB (wash), 75 dB (spin)

Controls and Settings

Control Panel: Rotary dial (program selection), Display (time/temp), Start/Pause, Option buttons (Delay, Extra Rinse, etc.), Settings button.

Programs: Cotton (20°C-90°C), Synthetics, Delicates, Wool, Hand Wash, Sportswear, Anti-Stain, Quick 30, Spin Only, Rinse & Spin, Drain.

Options: Delay (1-24h), Extra Rinse, Pre-Wash, Reduced Creases, Speed Wash. Settings: Buzzer volume (Off/1/2/3), Child Lock (press 3 sec), Reset (hold Start 5 sec).

Connecting Water & Drain

Water Inlet: Connect hoses to taps (blue cold, red hot). Drain: Hose to standpipe (max height 100cm).

Turn off taps before connecting.
Use supplied hoses; do not overtighten.
Ensure drain hose is not kinked.
Check for leaks after first connection.

Tip: Use hose clips if not using standpipe.

Using Wash Programs

Supports various fabrics and soil levels.

Sort laundry: By colour and fabric type.
Load drum: Do not overload; leave space at top.
Add detergent: Use compartment I (pre-wash) if needed, II (main wash), * (fabric softener).
Select program: Turn dial (e.g., Cotton for towels).
Select options: Press Extra Rinse, Delay, etc.
Start: Press Start/Pause; door locks automatically.
End of cycle: Buzzer sounds; door unlocks after short delay.

WARNING! Do not open door during cycle; wait for unlock symbol.

Special Functions

Anti-Stain: Select program; machine detects stain type and adjusts. Direct Spray: Pre-wets stains before main wash. AquaCare: Reduces water by up to 50% on Eco programs. Delay Timer: Set start time up to 24 hours ahead.

Care & Cleaning

Monthly maintenance: Clean detergent drawer, door seal, and filter.

Detergent drawer: Pull out; rinse under tap.
Door seal: Wipe with damp cloth; remove debris.
Filter: Turn drain pump cap anti-clockwise; clean filter and housing.
Run drum clean program: Use "Drum Clean" or 90°C cotton cycle without laundry.

CAUTION! Unplug before cleaning filter. Do not use abrasive cleaners.

Regulatory Information

UKCA/CE marked; complies with Low Voltage Directive and EMC Directive. Manufactured by Hotpoint, a Haier company. For support, visit www.hotpoint.co.uk or contact 0333 305 3514. Waste disposal: Contact local council for WEEE recycling.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Machine won't start	Door not closed/power	Close door firmly; check plug and fuse; press Start.
No water intake	Taps off/hose kinked	Open taps; straighten hoses; check pressure.
Water leaks	Loose connections	Tighten hoses; check door seal; clean filter.
Excessive vibration	Transit bolts/leveling	Ensure bolts removed; adjust feet; redistribute load.
Poor wash results	Detergent/overload	Use correct detergent dose; reduce load; clean dispenser.

Reset: Unplug for 1 minute; or hold Start 5 seconds.

Service: 0333 305 3514; www.hotpoint.co.uk