Hotpoint washing machine NDD 9725 GDA UK manual

The Hotpoint NDD 9725 GDA UK is a freestanding washing machine with a 9kg capacity, 1200 RPM spin speed, and an A+++ energy rating. It features Hotpoint's AquaCare™ technology for fabric care, multiple wash programs including a 15-minute Fast cycle, direct injection for precise detergent dosing, a large LED display, and delay start functionality. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Water & Drain 7. Using Wash Programs 8. Care & Maintenance 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: 9kg drum, LED control panel, detergent drawer with direct injection, AquaCare™ system, adjustable feet, and filter access.

FeatureDescription
Capacity9kg for large loads and bulky items
Spin SpeedUp to 1200 RPM for efficient drying
Energy RatingA+++ for low energy consumption
AquaCare™ TechnologyReduces water usage and protects fabrics
Direct InjectionPrecisely doses detergent and softener
15-Minute Fast WashQuick cycle for lightly soiled items
Delay StartProgram start times up to 24 hours
LED DisplayShows cycle time, settings, and status
Child LockPrevents accidental program changes
Adjustable FeetFor stable installation on uneven floors

Installation

Unpack and inspect contents. Place on a solid, level floor near water and drain points.

  1. Remove transit bolts: Use spanner to remove all four bolts from rear; keep for future moves.
  2. Connect water supply: Attach inlet hose to cold water tap (3/4” thread). Ensure washers are fitted.
  3. Connect drain hose: Place hose into standpipe or sink; secure with provided hook if needed.
  4. Level the machine: Adjust front feet using a spanner until machine is stable and does not rock.
  5. Plug into a grounded 220-240V AC power outlet.

WARNING! Do not install in areas prone to freezing or extreme heat. Ensure transit bolts are removed before first use to prevent damage.

First-Time Setup

Before first wash, run a maintenance cycle to clean the drum.

  1. Ensure machine is properly installed and levelled.
  2. Turn on water supply and plug in the machine.
  3. Open detergent drawer and pour 100ml of white vinegar or a washing machine cleaner into compartment II.
  4. Close drawer and select the "Drum Clean" program (or a 90°C cotton cycle).
  5. Press START/PAUSE to begin the cycle. Let it complete without any laundry inside.
  6. After cycle, leave door open to air dry the drum and seal.

CAUTION! Never use the machine with transit bolts in place. Always level the appliance to prevent excessive vibration.

Specifications

Controls and Settings

Access programs and options via the rotary dial and touch buttons on the LED panel.

Control Panel: Rotary Program Selector, START/PAUSE button, Delay Start button, Extra Rinse button, Child Lock button, Spin Speed button, Temperature button.

Program Selection: Turn dial to desired program (e.g., Cotton, Synthetic). Options: Adjust temperature (cold to 90°C), spin speed (0 to 1200 RPM), and add options like Extra Rinse or Delay Start. Child Lock: Press and hold Child Lock button for 3 seconds to activate/deactivate. Display: Shows remaining time, selected options, and error codes.

Connecting Water & Drain

Cold water fill only. Drain hose can be placed in a standpipe or sink.

  1. Ensure water tap is off before connecting inlet hose.
  2. Connect hose to machine first, then to tap. Hand-tighten only; do not overtighten.
  3. For drain, ensure hose is not kinked and is secured to prevent slipping.
  4. Maximum drain height: 100cm from floor.

Tip: Check for leaks at connections after first use. Use only the supplied hoses; do not use old hoses.

Using Wash Programs

Select program based on fabric type and soil level.

  1. Load laundry: Do not overload; distribute items evenly in drum.
  2. Add detergent: Pour powder/liquid into compartment I (main wash). Add softener to compartment II (star symbol).
  3. Select program: Turn dial (e.g., Cotton for towels/bed linen).
  4. Adjust settings: Press Temp/Spin buttons to modify if needed.
  5. Add options: Press Extra Rinse for sensitive skin, or Delay Start for timed start.
  6. Start: Press START/PAUSE. The door locks and cycle begins.
  7. After cycle: Door unlocks; remove laundry promptly. Leave door ajar to dry interior.

WARNING! Do not open door during cycle; wait for door lock symbol to disappear. Do not wash items soiled with flammable substances.

Care & Maintenance

Regular maintenance ensures optimal performance and longevity.

  1. Clean detergent drawer: Pull out drawer, rinse under warm water, and wipe compartment.
  2. Clean filter: Turn off and unplug machine. Open filter cover at bottom front, place towel, unscrew filter slowly to drain residual water, clean under tap, and refit.
  3. Clean door seal: Wipe rubber seal with damp cloth to remove lint and residue.
  4. Run Drum Clean: Monthly, use a hot cycle (90°C) with machine cleaner or vinegar.

CAUTION! Unplug before cleaning filter. Never use abrasive cleaners or solvents on the machine exterior.

Regulatory Information

This appliance complies with EU Directives 2014/35/EU (LVD), 2014/30/EU (EMC), and 2009/125/EC (ErP). The symbol indicates separate collection for electrical waste (WEEE). For disposal, contact local authorities. Manufacturer: Hotpoint, a Haier company. For support in the UK, visit www.hotpoint.co.uk or contact 03448 113 113.

Troubleshooting

SymptomPossible CauseCorrective Action
Machine won't startDoor not closed/powerEnsure door is firmly shut; check plug is in socket and power is on.
No water intakeTap off/hose kinkedOpen water tap fully; check hose for kinks; clean inlet filter.
Machine vibrates excessivelyTransit bolts/levellingEnsure transit bolts are removed; re-level the feet.
Water not drainingDrain hose blockedCheck drain hose for kinks/blockages; clean pump filter.
Error code on displayVarious faultsConsult manual error code list (e.g., F01 = water inlet fault). Unplug for 5 minutes, then retry.
Detergent not dispensingDrawer blockedRemove and clean detergent drawer compartments.

Reset: Unplug machine for 5 minutes, then plug back in to reset electronic control.

Service: For persistent issues, contact Hotpoint UK Service: 03448 113 113 or www.hotpoint.co.uk/support.

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