Hotpoint washing machine NDD 9725 DA UK manual

The Hotpoint NDD 9725 DA is a freestanding 9kg capacity washing machine with an A+++ energy rating, featuring a 1400 RPM spin speed, direct drive motor, AquaStop leak protection, and multiple wash programs including Steam Refresh, Anti-Allergy, and Quick Wash. It includes a large LED display, rotary dial control, delay start, and child lock. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Water & Drain 7. Using Wash Programs 8. Special Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: 9kg drum, Direct Drive motor, LED display, Rotary program selector, Detergent drawer, Filter, Levelling feet, Power cord, Water inlet hoses.

FeatureDescription
Capacity9kg laundry load
Energy RatingA+++ (most efficient)
Spin SpeedUp to 1400 RPM
MotorDirect Drive for quiet operation
AquaStopLeak protection system
Programs15 programs including Cotton, Synthetic, Delicates, Wool, Steam
DisplayLED with time remaining, cycle stage
Delay StartUp to 24 hours
Child LockPrevents accidental program changes
Quick Wash30-minute cycle for small loads

Installation

Unpack and remove transit bolts. Place on level, solid floor.

  1. Remove transit bolts: Use spanner to remove 4 bolts at rear; keep for future moves.
  2. Level the machine: Adjust front feet; use spirit level to ensure machine is horizontal.
  3. Connect water supply: Attach inlet hoses to cold water tap (blue marker) and machine inlet.
  4. Connect drain hose: Place hose into standpipe or sink; ensure no kinks.
  5. Plug into grounded power socket.

WARNING! Do not install in areas prone to freezing. Ensure transit bolts are removed before use to prevent damage.

First-Time Setup

Before first wash, run a maintenance cycle.

  1. Power on: Plug in and press Power button.
  2. Run cleaning cycle: Select "Drum Clean" program (without laundry) at 90°C to remove residues.
  3. Set preferences: Use Settings button to adjust buzzer volume, default spin speed, etc.
  4. Load laundry: Sort fabrics; do not exceed 9kg.
  5. Add detergent: Use drawer compartments I (pre-wash), II (main wash), * (fabric softener).

CAUTION! Use only HE (High Efficiency) detergent. Overloading reduces wash performance.

Specifications

Controls and Settings

Control Panel: POWER button, Rotary program selector, LED display, START/PAUSE, OPTIONS (spin speed, temperature, delay), CHILD LOCK.

Programs: Cotton (40°C, 60°C, 90°C), Eco 40-60, Synthetics, Delicates, Wool, Hand Wash, Silk, Jeans, Sportswear, Anti-Allergy, Drum Clean, Quick Wash (30 min), Steam Refresh, Rinse & Spin, Spin Only.

Options: Spin speed (400-1400 RPM, Rinse Hold), Temperature (Cold to 90°C), Delay Start (1-24h), Extra Rinse, Pre-wash.

Settings Menu: Buzzer volume (Off, Low, High), Default spin, Default temperature, End of cycle signal.

Connecting Water & Drain

Water Inlet: Connect blue-coded hose to cold water tap. Drain: Secure hose to standpipe (max height 100 cm) or sink.

  1. Ensure water tap is off before connecting hoses.
  2. Use only supplied hoses; do not reuse old ones.
  3. Check for leaks after connections; tighten if necessary.
  4. Ensure drain hose is not submerged to prevent siphoning.

Tip: Install a drip tray if machine is on wooden flooring.

Using Wash Programs

Select appropriate program for fabric type.

  1. Sort laundry: Separate colours, fabrics, and soil levels.
  2. Load machine: Do not overload; clothes should move freely.
  3. Add detergent: Use drawer; follow dosage on pack.
  4. Select program: Turn rotary dial to desired program.
  5. Adjust options: Press OPTIONS to modify temperature, spin, etc.
  6. Start: Press START/PAUSE; display shows time remaining.
  7. Pause/Add: Press START/PAUSE to pause; door unlocks after 2 minutes if safe.
  8. End of cycle: Buzzer sounds; remove laundry promptly to avoid wrinkles.

WARNING! Do not open door during high-temperature cycles. Wait for door lock symbol to disappear.

Special Features

Steam Refresh: Reduces wrinkles and odours without washing (20 min). Anti-Allergy: Extra rinse and higher temperature to remove allergens. Delay Start: Set wash to finish at desired time. Child Lock: Press and hold CHILD LOCK for 3 seconds; prevents changes during cycle.

Care & Cleaning

Monthly maintenance: Clean detergent drawer, door seal, and filter.

  1. Detergent drawer: Pull out; rinse under warm water.
  2. Door seal: Wipe with damp cloth; remove debris.
  3. Filter: Turn drain pump filter cap anti-clockwise; drain residual water; clean filter.
  4. Drum: Run "Drum Clean" program monthly without laundry.

CAUTION! Unplug before cleaning. Do not use abrasive cleaners.

Regulatory Information

UKCA marked; complies with UK safety and EMC regulations. Waste electrical products must not be disposed of with household waste. Please recycle according to local regulations. Manufactured for Hotpoint, a Haier company. For support, visit www.hotpoint.co.uk or contact 0333 305 2265.

Troubleshooting

SymptomPossible CauseCorrective Action
Machine won't startPower, door, child lockCheck plug socket; ensure door closed properly; disable child lock.
No water intakeTaps, hoses, filterEnsure taps are on; check hoses for kinks; clean inlet filter.
Water leaksHose connections, sealTighten hose connections; check door seal for debris; ensure detergent drawer closed.
Excessive vibration/noiseTransit bolts, levelling, loadEnsure transit bolts removed; re-level machine; redistribute unbalanced load.
Poor wash resultsDetergent, load, programUse correct detergent amount; reduce load size; select appropriate program/temperature.
Error codes (e.g., F01, F05)Fault indicationsConsult manual error code list; unplug for 5 minutes; if persists, call service.

Reset: Unplug for 5 minutes to reset electronic control.

Service: 0333 305 2265; www.hotpoint.co.uk

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