Hotpoint washing machine NDB 9635 GK UK manual

The Hotpoint NDB 9635 GK UK is a freestanding washing machine with a 9 kg load capacity, 1600 rpm spin speed, and an A+++ energy rating. It features multiple wash programs, electronic controls, a digital display, delay start, child lock, and anti-flood protection. Designed for UK household use, it operates on 220-240V, 50Hz. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Water & Drain 7. Using Wash Programs 8. Safety Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Control panel with digital display, detergent dispenser, drum, filter, water inlet valves, drain pump.

FeatureDescription
Capacity9 kg maximum load
Spin SpeedUp to 1600 rpm
Energy RatingA+++ (most efficient)
ProgramsCotton, Synthetics, Delicates, Quick Wash, etc.
Delay StartUp to 24 hours
Child LockPrevents accidental program changes
Digital DisplayShows time, cycle, and settings
Anti-FloodAutomatic water shut-off if leak detected
Door LockSafety lock during operation
Adjustable FeetFor leveling on uneven floors

Installation

Unpack and remove transit bolts. Place on stable, level floor.

  1. Remove transit bolts: Use spanner to remove four bolts at rear; keep for future moves.
  2. Level the machine: Adjust feet using wrench; ensure machine is stable.
  3. Connect water supply: Attach inlet hose to cold water tap (3/4”); ensure washers are fitted.
  4. Connect drain hose: Place in standpipe or sink; secure with hook if provided.
  5. Plug into grounded power outlet.

WARNING! Do not install in areas prone to freezing. Ensure water connections are tight to prevent leaks.

First-Time Setup

Power on machine; run initial empty cycle.

  1. Connect power and turn on: Press POWER button; display will light up.
  2. Select language: Press SETTINGS button to choose English (default).
  3. Run cleaning cycle: Select “Drum Clean” program and start to remove residues.
  4. Load detergent: Fill dispenser compartments as per detergent instructions.
  5. Set preferences: Adjust default spin speed, temperature if desired.

CAUTION! Ensure transit bolts are removed before first use to prevent damage.

Specifications

Controls and Settings

Control Panel: POWER, START/PAUSE, PROGRAM selector, OPTIONS (spin speed, temperature, delay), CHILD LOCK.

Display: Shows selected program, time remaining, temperature, spin speed, and options.

Programs: COTTON (40°C, 60°C, 90°C), SYNTHETICS, DELICATES, WOOL, QUICK WASH (30 min), DRUM CLEAN, SPIN ONLY, RINSE & SPIN. Options: Spin speed (400-1600 rpm), temperature (cold to 90°C), delay start (1-24 hrs), extra rinse, pre-wash. Settings: Language, acoustic signals, default settings.

Connecting Water & Drain

Water Inlet: Cold fill only (hose provided). Drain: Hose to standpipe or sink.

  1. Turn off water tap before connecting hose.
  2. Connect inlet hose to machine first, then to tap; tighten by hand, then a quarter turn with pliers.
  3. Place drain hose in standpipe (max height 100 cm) or over sink edge; secure to prevent slipping.
  4. Check for leaks by turning on tap briefly before first wash.

Tip: Do not kink or bend hoses sharply. Ensure drain hose is not submerged.

Using Wash Programs

Supports various fabrics and soil levels.

  1. Load laundry: Open door, load evenly, do not overload.
  2. Add detergent: Open dispenser drawer; add powder/liquid to correct compartments.
  3. Select program: Turn PROGRAM knob to desired cycle.
  4. Set options: Press OPTIONS to adjust temperature, spin speed, extra rinse, etc.
  5. Start: Press START/PAUSE; door locks and cycle begins.
  6. Pause/change: Press START/PAUSE to pause; wait for door unlock symbol before opening.
  7. After cycle: Remove laundry promptly; leave door ajar to dry drum.

WARNING! Do not open door during spin cycle. Unbalanced load may cause machine to stop; redistribute laundry and restart.

Safety Features

Child Lock: Press and hold CHILD LOCK button for 3 seconds to lock controls. Anti-Flood: Automatic shut-off if water leak detected. Door Lock: Electrically locked during operation; unlocks at end of cycle or when paused safely. Overheat Protection: Thermostat prevents overheating.

Care & Cleaning

Unplug before cleaning. Wipe exterior with damp cloth; clean detergent drawer and filter monthly.

  1. Clean detergent drawer: Pull out, rinse under tap, dry, and reinsert.
  2. Clean filter: Open flap at bottom front, place towel, unscrew filter cap, drain residual water, remove debris, reinsert.
  3. Clean drum: Run “Drum Clean” program monthly with dedicated cleaner or vinegar.

CAUTION! Do not use abrasive cleaners or solvents. Keep area around machine dry.

Regulatory Information

Complies with UK Electrical Equipment Safety Regulations 2016 and EU Ecodesign Directive. CE marked. Waste disposal: Do not dispose with household waste; contact local authority for recycling. For support, visit www.hotpoint.co.uk or contact 03448 113 113.

Troubleshooting

SymptomPossible CauseCorrective Action
Machine won’t startPower, door, child lockCheck plug, socket, fuse; ensure door closed properly; disable child lock.
No water intakeTap, hose, filterEnsure tap is on; check hose for kinks; clean inlet filter.
Water not drainingDrain hose, pump filterCheck drain hose for blockages; clean pump filter.
Excessive vibration/noiseTransit bolts, leveling, loadEnsure transit bolts removed; re-level machine; redistribute load evenly.
Error codes on displayVarious faultsRefer to manual error code list; common: E10 (water intake), E20 (drain), E30 (door).

Reset: Unplug for 5 minutes, then restart. If error persists, contact service.

Service: 03448 113 113; www.hotpoint.co.uk

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