Hotpoint washing machine NDB 11724 W UK manual

The Hotpoint NDB 11724 W is a freestanding 7kg washing machine with an A+++ energy rating, 1400 RPM spin speed, and multiple wash programs. It features Hotpoint's Anti-Stain technology, a delay timer, a quick wash option, and child safety lock. Designed for UK households, it operates on 220-240V, 50Hz. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Water & Drain 7. Using Wash Programs 8. Special Functions 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Control panel with digital display, detergent dispenser, drum, filter, inlet hoses, drain hose, and adjustable feet.

FeatureDescription
Capacity7kg load capacity
Energy RatingA+++ for high efficiency
Spin SpeedUp to 1400 RPM
Anti-Stain TechnologyAutomatic stain removal for common stains
Quick Wash30-minute cycle for lightly soiled loads
Delay TimerUp to 24 hours delay start
Child LockPrevents accidental program changes
Digital DisplayShows time remaining, cycle stage, and alerts
Detergent DispenserCompartments for pre-wash, main wash, and softener
Adjustable FeetFor levelling on uneven floors

Installation

Unpack and remove transit bolts. Place on stable, level floor near water and drain points.

  1. Remove transit bolts: Use spanner to remove bolts at rear; keep for future moves.
  2. Connect water supply: Attach inlet hoses to cold water tap (and hot if applicable).
  3. Connect drain hose: Place in standpipe or sink; secure to avoid slipping.
  4. Level the machine: Adjust feet using spanner; ensure machine is stable.
  5. Plug into grounded power socket.

WARNING! Do not install in areas prone to freezing or direct sunlight. Ensure water connections are tight to prevent leaks.

First-Time Setup

Before first use, run a maintenance wash.

  1. Check installation: Ensure hoses are secure and machine is level.
  2. Run empty wash: Select Cotton 90°C program without laundry; add detergent to dispenser.
  3. Set preferences: Use control dial and buttons to set language, time, etc.
  4. Load laundry: Do not exceed 7kg; separate colours and fabrics.
  5. Add detergent: Use compartments as per instructions; follow dosage guidelines.

CAUTION! Never use the machine without removing transit bolts. Overloading can cause damage.

Specifications

Controls and Settings

Control Panel: Program dial, Start/Pause button, Delay Timer button, Option buttons (e.g., Extra Rinse, Pre-wash), Child Lock button, Digital display.

Program Dial: Select from Cotton (various temperatures), Synthetic, Delicate, Wool, Quick Wash (30 min), Anti-Stain, Rinse & Spin, Drain.

Options: Extra Rinse (adds rinse cycle), Pre-wash (for heavily soiled loads), Reduced Creases (slower spin), Delay Start (1-24 hours). Settings: Child Lock (press and hold for 3 seconds), Temperature selection (cold to 90°C), Spin speed selection (400-1400 RPM or no spin).

Connecting Water & Drain

Water Inlet: Connect hoses to taps (blue for cold, red for hot if dual supply). Drain: Hose to standpipe (max height 100cm) or sink.

  1. Turn off taps before connecting hoses.
  2. Use new hoses; do not reuse old ones.
  3. Ensure drain hose is not kinked and is secure.
  4. Check for leaks after first connection.

Tip: Use hose clips if provided. Do not extend drain hose beyond 150cm.

Using Wash Programs

Select program based on fabric type and soil level.

  1. Load laundry: Open door, load items loosely; close door firmly.
  2. Add detergent: Pull dispenser drawer; add to correct compartments.
  3. Select program: Turn dial to desired program (e.g., Cotton 40°C).
  4. Set options: Press buttons for Extra Rinse, Pre-wash, etc.
  5. Start: Press Start/Pause; display shows time remaining.
  6. Pause/change: Press Start/Pause to pause; turn dial to change program (may reset).
  7. End of cycle: Machine beeps; door locks until safe (light may flash).
  8. Unload: Remove laundry promptly; leave door ajar to dry drum.

WARNING! Do not open door during high-temperature washes. Check pockets for objects.

Special Functions

Anti-Stain Technology: Automatically adjusts time, temperature, and motion for stains like wine, grass, grease. Delay Timer: Set start time up to 24 hours later. Child Lock: Locks controls when activated (press and hold Child Lock button). Quick Wash: 30-minute cycle for small, lightly soiled loads.

Care & Cleaning

Regular maintenance ensures performance and longevity.

  1. Clean detergent dispenser: Remove drawer monthly; rinse under water.
  2. Clean filter: Locate at front bottom; turn anticlockwise to remove; clear debris.
  3. Clean drum: Run empty Cotton 90°C cycle with detergent monthly.
  4. Wipe exterior: Use damp cloth; do not use abrasive cleaners.
  5. Leave door and dispenser open after use to prevent mould.

CAUTION! Unplug before cleaning filter. Do not use harsh chemicals on drum.

Regulatory Information

Complies with UK Electrical Equipment (Safety) Regulations 2016 and EU Ecodesign Directive. CE marked. Manufactured for the UK market. For support, visit www.hotpoint.co.uk or contact 03448 225 225. Copyright © Hotpoint. All rights reserved.

Troubleshooting

SymptomPossible CauseCorrective Action
Machine won't startPower/child lock/doorCheck plug; ensure child lock off; close door properly.
No water enteringTaps/hoses/filterOpen taps; check hoses for kinks; clean inlet filter.
Water not drainingDrain hose/filterCheck hose for kinks; clean pump filter.
Excessive vibration/noiseTransit bolts/levelling/loadEnsure bolts removed; level machine; redistribute load.
Error codes on displayVarious faultsRefer to manual code list; try reset (unplug for 5 mins).
Detergent not dispensingDispenser blockedClean dispenser drawer and compartments.

Reset: Unplug for 5 minutes, then restart.

Service: 03448 225 225; www.hotpoint.co.uk

Hotpoint washing machine NDB 11724 W UK manual © - All Rights Reserved 2025