Hotpoint Washing Machine HTW265 Manual

The Hotpoint HTW265 is a front-loading washing machine with a 6kg capacity, featuring multiple wash programs, energy efficiency class A+++, spin speed up to 1400 RPM, delay timer, child lock, and anti-flood protection. Below are key sections for safety, features, installation, setup, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Utilities 7. Using Wash Programs 8. Special Functions 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Front-loading drum, electronic control panel, detergent dispenser, water inlet/outlet hoses, adjustable feet, and child lock feature.

Feature	Description
Capacity	6kg laundry load
Energy Class	A+++ (most efficient)
Spin Speed	Up to 1400 RPM
Wash Programs	15 programs including Cotton, Synthetic, Delicate, Quick Wash
Delay Timer	Up to 24 hours
Child Lock	Prevents accidental program changes
Anti-Flood Protection	Automatic water shut-off in case of leak detection
Display	LED digital display with time remaining
Door Lock	Automatic safety lock during operation
Adjustable Feet	For leveling on uneven floors

Installation

Unpack and inspect contents. Place on stable, level surface near water and drain connections.

Remove transit bolts: Use spanner to remove 4 bolts at rear; keep for future moves.
Connect water supply: Attach inlet hose to cold water tap (3/4" connection).
Connect drain hose: Place in standpipe or sink (max height 100cm).
Level the machine: Adjust front feet using wrench; use spirit level.
Plug into grounded power outlet.

WARNING! Do not install in temperatures below 0°C. Ensure transit bolts are removed before use to prevent damage.

First-Time Setup

Power on machine; perform initial setup.

Run empty wash: Select Cotton program at 90°C without laundry to clean drum.
Set language: Press and hold Start/Pause for 3 seconds to cycle languages.
Test functions: Run quick test cycle to ensure proper operation.
Adjust default settings: Use Settings button to set beep volume, end signal.

CAUTION! Ensure water connections are tight to prevent leaks. Check drain hose is not kinked.

Specifications

Model: Hotpoint HTW265
Capacity: 6kg (dry weight)
Dimensions (HxWxD): 85cm x 60cm x 54cm
Energy Rating: A+++
Water Consumption: 45 liters per cycle (average)
Spin Speed: 400-1400 RPM (adjustable)
Programs: 15 including Eco 40-60, Wool, Sport, Mix
Power Supply: 220-240V, 50Hz, 10A
Noise Level: 53 dB (washing), 73 dB (spinning)
Weight: 68kg

Controls and Settings

Access controls via electronic panel. Main buttons: POWER, START/PAUSE, PROGRAM SELECTOR, OPTIONS, SETTINGS.

Display icons: Time remaining, temperature, spin speed, child lock, delay start.

Program Selection: Rotate knob to select (Cotton, Synthetic, Delicate, Quick 30', Wool, Silk, Sport, Mix, Eco 40-60, Rinse+Spin, Drain, Drum Clean). Options: Temperature (cold-90°C), Spin speed (0-1400 RPM), Extra rinse, Pre-wash, Delay start (1-24h). Settings: Language, beep volume, brightness, factory reset.

Connecting Utilities

Water: Cold fill only. Drain: Standpipe or sink. Power: Grounded outlet.

Turn off water supply before connecting hoses.
Use only supplied hoses; do not extend or replace with non-genuine parts.
Ensure drain hose is secured (not dangling) to prevent slipping.
Plug directly into wall outlet; do not use extension cords.

Tip: Install drain hose at correct height (60-100cm) to ensure proper drainage.

Using Wash Programs

Supports various fabrics and soil levels.

Load laundry: Open door, load items loosely (do not overfill).
Add detergent: Pour into dispenser drawer (main wash, pre-wash, softener compartments).
Select program: Turn knob to desired program.
Adjust options: Press temperature, spin speed, extra rinse as needed.
Start: Press START/PAUSE; door locks automatically.
Pause/change: Press START/PAUSE to pause; wait for door unlock (2 min).
End of cycle: Machine beeps; door unlocks after 2 minutes.

WARNING! Do not open door during spin cycle. Remove items promptly after cycle to prevent odors.

Special Functions

Delay Start: Set 1-24 hours; machine starts automatically. Child Lock: Press and hold START/PAUSE + OPTIONS for 3 seconds to activate/deactivate. Drum Clean: Run monthly with empty drum and detergent to maintain hygiene. Anti-Crease: Tumbles intermittently for up to 8 hours after cycle end.

Care & Cleaning

Unplug before cleaning. Monthly maintenance:

Clean detergent drawer: Remove, rinse under warm water.
Clean door seal: Wipe with damp cloth; remove debris.
Clean filter: Access front panel; turn counterclockwise to remove; clear lint.
Run Drum Clean program: Use washing machine cleaner or 1 cup of white vinegar.

CAUTION! Do not use abrasive cleaners or solvents. Keep control panel dry.

Regulatory Information

CE certified; complies with EU directives for safety and electromagnetic compatibility. Energy label according to EU regulation 2019/2014. Manufactured by Hotpoint, a brand of Whirlpool Corporation. For support, visit www.hotpoint.eu or contact customer service at 0800 316 1444 (UK).

Troubleshooting

Symptom	Possible Cause	Corrective Action
Machine won't start	Power/door	Check plug; ensure door closed properly; press START firmly.
No water intake	Tap/hose/filter	Ensure tap is on; check hose for kinks; clean inlet filter.
Water not draining	Drain hose/filter	Check hose for blockages; clean pump filter.
Excessive vibration	Transit bolts/leveling	Ensure transit bolts removed; re-level machine.
Error codes (E01-E10)	Various faults	Consult manual error code list; unplug for 5 min, restart.
Detergent not dispensing	Drawer blocked	Remove drawer, clean compartments with warm water.

Reset: Unplug for 5 minutes, then restart.

Service: 0800 316 1444; www.hotpoint.eu