Hotpoint washing machine HE9L493 Experience manual

The Hotpoint HE9L493 is a 9kg capacity front-loading washing machine with energy efficiency class A+++, multiple wash programs, direct drive motor technology, 1400 RPM spin speed, steam refresh function, anti-allergy cycle, quick wash options, delay timer, child lock, and digital display. Designed for household use with water and energy-saving features. Below are key sections for safety, features, installation, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Water Supply 7. Using Wash Programs 8. Special Functions 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Front-loading drum, digital control panel, detergent dispenser, water inlet valves, drain pump, direct drive motor, steam function.

FeatureDescription
Capacity9kg laundry load
Energy RatingA+++ (most efficient)
Spin SpeedUp to 1400 RPM
Direct Drive MotorQuiet operation with 10-year warranty
Steam RefreshReduces wrinkles and odors without washing
Anti-Allergy CycleEliminates 99.9% of allergens
Quick Wash15-minute cycle for lightly soiled items
Delay TimerUp to 24 hours
Child LockPrevents accidental program changes
Digital DisplayShows time remaining, cycle stage, and settings

Installation

Unpack and inspect contents. Place on level floor.

  1. Remove transit bolts: Use wrench to remove 4 bolts at rear; keep for future moves.
  2. Connect water supply: Attach inlet hoses to hot and cold taps (if applicable); use only provided hoses.
  3. Connect drain hose: Place in standpipe or sink; ensure no kinks.
  4. Level the machine: Adjust front feet until machine is stable; use spirit level.
  5. Plug into grounded power outlet.

WARNING! Do not install in areas with freezing temperatures. Ensure water connections are tight to prevent leaks.

First-Time Setup

Power on machine; run initial calibration cycle.

  1. Run empty wash: Select Cotton program at 90°C without laundry to clean drum.
  2. Set preferences: Use settings button to adjust beep volume, default temperature, etc.
  3. Test water connections: Run quick cycle to check for leaks.
  4. Familiarize with controls: Review program chart on control panel.

CAUTION! Do not load laundry during first calibration cycle. Ensure drain hose is properly installed.

Specifications

Controls and Settings

Control Panel: POWER, PROGRAM SELECTOR, TEMPERATURE, SPIN SPEED, OPTION BUTTONS, START/PAUSE, CHILD LOCK.

Program Selection: Turn knob to desired program (Cotton, Synthetic, Delicate, etc.). Temperature: 20°C to 90°C or cold. Spin Speed: 400 to 1400 RPM or no spin. Options: Extra Rinse, Pre-Wash, Delay Start, Steam Refresh. Child Lock: Press and hold for 3 seconds to activate/deactivate.

Display: Shows cycle time, selected options, and error codes. Settings Menu: Access by holding settings button for 5 seconds to adjust beep, default temperature, etc.

Connecting Water Supply

Hot and cold water inlet connections; drain hose.

  1. Turn off water taps before connecting hoses.
  2. Connect blue hose to cold tap; red hose to hot tap (if using both).
  3. Secure with provided washers; hand-tighten plus half turn with pliers.
  4. Place drain hose in standpipe (minimum height 60cm, maximum 100cm).
  5. Check for leaks after first use.

Tip: Use only genuine Hotpoint hoses; replace every 5 years.

Using Wash Programs

Supports various fabrics and soil levels.

  1. Sort laundry: Separate by color, fabric type, and soil level.
  2. Load machine: Do not exceed 9kg; distribute evenly.
  3. Add detergent: Use drawer compartments (I: pre-wash, II: main wash, *: softener).
  4. Select program: Turn knob to desired cycle.
  5. Adjust settings: Set temperature, spin speed, and options as needed.
  6. Start: Press START/PAUSE; door locks automatically.
  7. Pause/change: Press START/PAUSE to stop; wait 2 minutes for door unlock.
  8. End of cycle: Signal sounds; door unlocks after a few minutes.

WARNING! Do not open door during high-temperature cycles. Remove laundry promptly to prevent wrinkles.

Special Functions

Steam Refresh: Reduces wrinkles and odors in 20 minutes. Anti-Allergy Cycle: Heats water to 60°C to eliminate allergens. Quick Wash: 15-minute cycle for 2kg load. Delay Timer: Set start time up to 24 hours in advance. Child Lock: Prevents accidental changes during operation.

Care & Cleaning

Monthly maintenance recommended.

  1. Clean detergent drawer: Remove and rinse under warm water.
  2. Clean door seal: Wipe with damp cloth; remove debris.
  3. Run drum clean cycle: Use specific program or cotton 90°C without laundry.
  4. Clean filter: Turn off machine; open filter cover at front bottom; drain residual water; remove and clean filter.

CAUTION! Unplug before cleaning filter. Do not use abrasive cleaners on drum.

Regulatory Information

CE certified; complies with EU energy labeling and ecodesign regulations. Manufactured under ISO 9001 quality standards. Copyright © 2023 Hotpoint; trademarks of Whirlpool Corporation. For support, visit www.hotpoint.eu or contact 0800 316 1444 (UK).

Troubleshooting

SymptomPossible CauseCorrective Action
Machine won't startPower/doorCheck plug; ensure door is closed properly; press START/PAUSE.
No water intakeTaps/hosesEnsure taps are on; check hose for kinks; clean inlet filter.
Water not drainingDrain hose/filterCheck hose for kinks; clean pump filter; ensure standpipe not blocked.
Excessive vibrationTransit bolts/levelingEnsure transit bolts removed; re-level machine; redistribute laundry.
Error code on displayVarious faultsConsult manual error code list; reset by unplugging for 5 minutes.

Reset: Unplug for 5 minutes to reset electronic control.

Service: 0800 316 1444; www.hotpoint.eu

Hotpoint washing machine HE9L493 Experience manual © - All Rights Reserved 2025